Caliber - Mechanicsville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am very satisfied with the work. It was completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employees were incredibly polite and responsive. No wait times for assistance. They kept me thoroughly updated on the progress of the repairs. I would recommend your company to others.
My Experience - 5.0/5.0 -
My experience at Caliber was excellent. From the initial estimate to repaired vehicle delivery, Jessica Leleux was professional, efficient, kind, and considerate. During the repair process she kept me apprised of the progress and revised completion dates. My car was delivered way ahead of schedule. Due to unforeseen circumstances, I was unable to pick my car up for several days. In response, Jessica and her team went the extra mile, and delivered the car to my home. I am hard pressed to ever remember such a complete repair service so focused on customer service and customer appreciation. I highly recommend Caliber Collision for all your vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica did a excellent job on keeping me informed about the progress of my vehicle while it was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like to thank Jessica for keeping inform throughout the process of repairing by vehicle.
Customer Service - 5.0/5.0 -
Great job!
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Poor job still have rock chips in paint my worse fear is coming true I even asked before you started could you handle the job and you all assured me you could
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a wonderful job fixing my Explorer after my accident. I’m extremely satisfied with the customer service, professionalism, and regular communication. They were transparent with what was happening with my vehicle and gave me updates on when my vehicle would be ready. I liked that they walked me out to my vehicle and discussed the repairs, making sure that I was happy with the repairs, even adding to feel free to reach out if I experience any issues. Feels like family there and I’d 1000% recommend! Thanks so much, Caliber, for taking such good care of my ‘Dora’ and making her whole again! 🩷
My Experience - 5.0/5.0 -
Team members are polite and courteous. The entire process from beginning to end is efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’ll fitting, after market fender.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jessica did a great job communicating through the process, I wish I could say the same for Geico
Likely to Recommend - 5.0/5.0 -
Did a Great job and a Great location
Repair Quality - 5.0/5.0 -
Jessica was informing me on a regular basis
Customer Service - 5.0/5.0 -
Everyone was friendly and caring
Returned Clean
My Experience - 5.0/5.0 -
You have a great group of people at Caliber Collision in Mechanicsville, VA. They did a terrific job repairing our Nissan Rogue and worked seamlessly with our insurance company. We have a special thanks to Jessica for keeping us informed every step of the way,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. Everyone I dealt with at Caliber was very nice and helpful. They kept me informed on what was going on with the car. And to top it off, my car was clean when I picked it up. Thank you!
Likely to Recommend - 5.0/5.0 -
I already recommended to someone
Repair Quality - 5.0/5.0 -
There are no signs of the damage on my car. The repair looks great.
Customer Service - 5.0/5.0 -
The young lady I met with (Chrystal) was polite and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Professionalism rated top tier! The entire team was efficient and committed to completing the assignment as scheduled! Thank you!! Great job and excellent work!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I’m pleased with the side panel however, the underside cover is not stable to the car it is hanging. I would like to have that fixed not dragging
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We liked the continuously communication updates and the repairs done on our car.