Caliber - Mechanicsville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much to the service team for the great job they did on my Mercedes. Benz. And, thanks to Jessica for the constant updates on the repair process. I will recommend you to family and friends.
My Experience - 5.0/5.0 -
The repair looks excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The area looks pristine. Very Satisfied
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
My Experience - 5.0/5.0 -
The communication from Jessica was excellent. I appreciated the frequent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Confusion about when vehicle would be ready
Customer Service - 3.5/5.0 -
Service was unable to get a confirmation on when my vehicle was ready. First I was told on Sept 12, then Sept 16, then Sept 12. Also a part was not replaced and now I have the car, they are ordering the part and I'll have to go back to finish the job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From Chris and Mary: It was a surprising comfort to get updates by text on the progress of the repair. However, best of all, it was refreshing to work with a staff that was so patient and kind and friendly! Thank you, Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people; great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was so far excellent job done on my BMW.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
They didn’t finish…
My Experience - 5.0/5.0 -
My car looks amazing! I’m extremely pleased with the services provided. Crystal provided exceptional customer service and was professional, friendly, and attentive throughout the entire experience. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the quick response. The customer service was very good’l! Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Nice job done right. Service was excellent. Good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First Class organization!