Caliber - Richmond - Midlothian
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
It looks great and you kept me informed the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Wesley Browder was professional and kept us informed during the process. Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wesley Browder was very professional and responsive. He kept us informed the entire process
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair and paint of the bumper is incredible. Unfortunately the sensors are not working as they should. They won’t trigger unless you are super close to something infront of you and they no longer make a warning noise.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great
Customer Service - 5.0/5.0 -
They did an excellent job in repairing the car and finished it ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repairs took way longer than expected and the reasoning was because the insurance company wanted to use cheap non oem parts first. Those parts didn’t work, so more time and money was wasted until factory oem part was installed. The only positive is that it’s a lifetime warranty as long as I own the vehicle.
My Experience - 5.0/5.0 -
Everything went fine glad to see they kept the car longer to redo the work until it was right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Kiara Bowman kept me informed and updated throughout the entire repair process. She was courteous, kind and knowledgeable. A great representation of the professionalism of Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My communication and coordination was handled by Kiara Bowman. She was always so very helpful and kept me informed and updated about the repair process. What a great attitude and commitment to professionalism she displayed to me as a customer. I am glad to trust my vehicle to Caliber Collision and Kiara Bowman.