Caliber - Chesterfield
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The issues are beyond what Caliber's customer service representative can address. The issues are beyond what an individual operating with the limits of company procedures can address. If someone with Caliber capable address more fundamental operating procedures please call, otherwise it will be a waste of my time and yours.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Derick was great!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great work on door. Paint blended perfectly. Very satisfied.
Customer Service - 4.5/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision is a great company in my view. I’m not compensated to say this but from the moment I left my van to be worked on, I was treated right by the customer service. Got several texts and calls regarding the status of repair; when I had a request to have the mini van earlier than scheduled ready they did everything possible to fulfill my request.
My Experience - 0.0/5.0 -
I brought in my truck to have the work done and when I received the truck back, it had a crooked bumper, spacing in both parking lights at 1/2 an inch and lettering that was installed offset. I had to have GEICO come out and reassign the job to DRP collision center, who is certified for this type of work. DRP accessed the truck and work completed by Caliber and they couldn’t believe the condition. Not happy at all!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I already replied it was the worst service I’ve ever had and I had to take it to another collision center to repair it properly. Even the Field adjuster came out from GEICO and said it was jacked up.
Customer Service - 0.5/5.0 -
Terrible experience
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nik kept me updated and was very supportive with insurance issues. The repair was done perfectly and a minor issue that occured with the step pad was fixed swiftly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did excellent work and kept you informed of their progress. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Derrick and his team did a great job at keeping me updated in the message portal regarding the process of completing my car or communicating any additional details. They were able to complete my car earlier than the intended deadline. Overall a very professional team and great team service
My Experience - 5.0/5.0 -
Marlena communicated with me throughout process, via text with step by step progress. That tells me that she is not just relaying information but is involved with the progress. I have chosen CC in the past and so far I have not had any disappointments to date. When I got the call that the damaged was repaired she walked with me to my vehicle and thoroughly explained the process of the repairing of the damage. I'll continue to choose CC in the future and will request Malena as my agent. She projects intelligence and honesty. That's a quality that's rare these days. My intention wasn't to set her on a pedestal but I believe it needed to be said. Thank you and GOD bless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was outstanding. We were kept well informed every step of the way. The end product was like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great! Thanks for all your hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great! Very professional service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When your business was recommended to me, I knew I had been recommended by the best, because my ex-wife had her car repaired to your organization as well, so I knew I was in good hands, and I am so pleased with the work that has been done on my vehicle, I feel that my vehicle has been or have been touched by the gods above and the ancestor said amen so Be thank all of you the deductible of $500 was not enough for the work of your hands!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great and everything seems to be working fine.