Caliber - Midlothian - Grove Rd

4.8 (4,143reviews)

96%

(804) 378-0874

736 Grove Rd, Midlothian, VA 23114

96%

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736 Grove Rd
Midlothian, VA 23114

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About Caliber - Midlothian - Grove Rd

See Photos

736 Grove Rd
Midlothian, VA 23114

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,143)

Sort By:
Newest
Rating

3,557 Customers Rated

5 Stars

74.9% Complete

(3104)
4 Stars

5.9% Complete

(244)
3 Stars

2.1% Complete

(87)
2 Stars

1.2% Complete

(48)
1 Star

0.5% Complete

(19)
< 1 Star

1.3% Complete

(55)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional communication throughout the repair process, with many highlighting daily text updates and proactive status notifications. The quality of repairs receives outstanding feedback, with vehicles frequently described as looking brand new or better than before. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customer service stands out as professional, friendly, and accommodating, making stressful situations manageable. The cleanliness of returned vehicles exceeds expectations, often including interior detailing. While some customers experienced delays due to parts availability or staffing issues, the transparent communication and quality results maintain high satisfaction levels.

Select to learn more

Service Quality
Timeliness
Communication

"Great as usual. Great communication!"

"Your team did an amazing job on my car. Im very thankful. My car looks brand new from the bumper. Thank you ..." Read more

"The quality of repair was amazing!"

"I am very happy with my repair"

"My red mini cooper that was hit on the passenger side back door looks brand new. The technician is a perfectionist, I can tell. My ..." Read more

"I received my vehicle early."

"... was responsive and made customers feel comfortable. Work also timely. Very grateful." Read more

"I was initially quoted for a month but the repairs were ready in 2 weeks"

"My car was ready before the estimated repair time."

"They missed 3 different promise dates Were a week and a half late costing me extra rental costs. They said the would ..." Read more

"I appreciate your companys efficiency, attn to detail and communication. Thank you!"

"I loved the text messaging updates during the whole process."

"The constant texting and communication was wonderful. I loved being updated and never had to reach out ..." Read more

"Quality of repair is impressive. Daily updates on the repair process is something I didnt expect, and establishes the principle of excellence."

"Their communication was off the charts"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Great as usual. Great communication!"

"Your team did an amazing job on my car. Im very thankful. My car looks brand new from the bumper. Thank you ..." Read more

"The quality of repair was amazing!"

"I am very happy with my repair"

"My red mini cooper that was hit on the passenger side back door looks brand new. The technician is a perfectionist, I can tell. My ..." Read more

"I received my vehicle early."

"... was responsive and made customers feel comfortable. Work also timely. Very grateful." Read more

"I was initially quoted for a month but the repairs were ready in 2 weeks"

"My car was ready before the estimated repair time."

"They missed 3 different promise dates Were a week and a half late costing me extra rental costs. They said the would ..." Read more

"I appreciate your companys efficiency, attn to detail and communication. Thank you!"

"I loved the text messaging updates during the whole process."

"The constant texting and communication was wonderful. I loved being updated and never had to reach out ..." Read more

"Quality of repair is impressive. Daily updates on the repair process is something I didnt expect, and establishes the principle of excellence."

"Their communication was off the charts"

Kimberly (Honda owner) reviewed 7/31/26

Robert (Subaru owner) reviewed 7/31/26

Darlene (Honda owner) reviewed 7/31/26

Completely satisfied with my car repair, customer service and customer communication were excellent. Would highly recommend this repair shop

Great communication great repair job cannot say enough good about caliber

John (Jeep owner) reviewed 7/30/26

My only complaint, they removed the Antenna and the items in my console, but,did not replace them. No real biggie, thought I would mention it.

E Louis (GMC owner) reviewed 7/29/26

Easy to make an appointment; regular status updates on progress of repairs. My Yukon looks great! Thank you!

William (Hyundai owner) reviewed 7/29/26

Hood does not lineup correctly. And it took about a month for the repair.

Robert (Honda owner) reviewed 7/29/26

Connor (Chevrolet owner) reviewed 7/28/26

Caliber did an excellent job keeping me updated on the status of my vehicle. The work they did looks great and you can’t tell at all I had work done on the vehicle.

Judith (Nissan owner) reviewed 7/27/26

Great service. Wonderful customer support. I would definitely recommend Caliber for any repairs.

Great service.wonderful staff and customer service. I would recommend Caliber to anyone needing repairs

Susan (Honda owner) reviewed 7/27/26

I had a great experience with Caliber. They were attentive, friendly, and very communicative throughout the process of getting my vehicle fixed.

Margaret (Nissan owner) reviewed 7/27/26

This was my first time caliber did an Amazing job recommend them to anybody

Recommend to anybody

Caliber did an excellent job in repairing my car very please with the outcome

Satisfy

Dana (Hyundai owner) reviewed 7/27/26

Daniel-Yang-Junju (Honda owner) reviewed 7/24/26

Did a great job and was really efficient and communicative about the speed.

Victoria (Hyundai owner) reviewed 7/24/26

I received great, consistent communication from the Caliber team. They provided great customer service!

Excellent!

Joshua (Hyundai owner) reviewed 7/23/26

The progress updates were very helpful and frequent. Quality of work looks great.

Communication was great. Any delay in service was explained and I was notified quicky

Jennifer (Honda owner) reviewed 7/22/26

Fantastic service and wonderful communication during the process!

Jennifer (Subaru owner) reviewed 7/22/26

My tech did a great job!

Linda (Volvo owner) reviewed 7/20/26

Workmanship was superb. I appreciated how they periodically sent me updates as to the progress of the repairs. And I especially like how they coordinated the rental car for me. Absolutely made the process easy.

Great workmanship. Routinely messaged me as to status. Very well coordinated with rental car company.

Dorothea (Subaru owner) reviewed 7/20/26

Great customer service

Great customer service. Keeps you informed about status of work. Only one flaw. Pick up date was changed three times . From 21st to 20 to 17th.

Silvia (Lexus owner) reviewed 7/17/26

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view more shops in: Midlothian | 23114

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Midlothian - Grove Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Midlothian - Grove Rd

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,143)

3,557 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0