CARSTAR Alan Conner Collision Center
In operation 16 years.
At CARSTAR Alan Conner Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Richmond, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was in the shop for a very brief time, results look great, car was clean inside and out when returned to me
Customer Service - 5.0/5.0 -
Daniel and Caroline were great to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with all the work done on my car..great customer service..Daniel is so good to work with..He is a great guy!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing Customer Service and Communication. They kept me updated on the status of repairs through the entire process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
- and I have done this already.
Repair Quality - 5.0/5.0 -
This was a significant repair job and it was completed in an excellent fashion. The evaluation was thorough and the work that was done was very high quality. I could not believe how well it looked when it was completed.
Customer Service - 5.0/5.0 -
There was good communication about the repairs on a regular basis .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Shop was very clean, personnel were very good to work with and entire process went smoothly from beginning to end.
Repair Quality - 5.0/5.0 -
Very professional from time of initial estimate until the car was completed and ready for pickup.
Customer Service - 5.0/5.0 -
Fully explained entire process so that there would not be any questions left unanswered. Personnel were very polite and personable, as well as professional throughout entire process..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been a regular customer for several years and each time their service, communication, and quality of work has been outstanding. Always a 10 out of 10. I recommend them for all your repair needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have, several times
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great experience, however it did seem to take a long time. Also a few fender screws were missing when we picked it ip but I have since replaced them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Slight overspray of white paint onto the black plastic on the bumper. Bodywork was fantastic
Customer Service - 5.0/5.0 -
Helped arrange a rental vehicle when my original rental company failed completely.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The Staff at Carstar are very professional and kind. They follow proper procedure and are very communicative! I appreciate their service.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience…Daniel and Caroline kept us updated and were very professional and a pleasant to work with! Everyone did a great job and the car looks great! Will definitely recommend you all! Thanks so much
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already recommended to a friend.