Pouncey Tract Collision Service Center

4.9 (48reviews)
97%
12950 Broad Street Road,  Henrico,  VA  23233

In operation 10 years.

Pouncey Tract Collision Service Center is a locally owned and operated auto collision center serving the community since 2025. We are a sister store to Pouncey Tract Collision Inc. offering mechanical services to keep your vehicle running at peak efficiency along with collision repairs. We understand that accidents happen and aim to provide exceptional customer service to alleviate the stress of dealing with repairs. Our experienced technicians use state-of-the-art equipment and techniques to restore your vehicle to its pre-accident condition. With a focus on quality workmanship and timely service, we strive to exceed our customers' expectations and provide a seamless experience during the repair process

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (48)

Likely to Recommend

Repair Quality

Fast, friendly and reasonably priced. Had my truck ready to go in 24 hours. I was very satisfied with the service. Highly recommend. Scott

Customer Service

Fast, friendly service. Had my truck back to me within 24 hours. Very satisfied. Highly recommend,

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Repair as planned and delivered as promised. Great work working with insurance on a proper repair and cost!

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Quick and knowledgeable. Will continue to bring my vehicles to them.

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so glad I discovered this place! they're great.

Repair Quality

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Great! I really appreciate how they went above and beyond by reattaching a panel that had been dangling from the undercarriage of my car for a while without me even having to ask. It was complimentary, too!

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Billy is a great guy! Best collision service encounter I've ever had.

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See last comment.

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Want you to stay open. Sending business ess your way.

Repair Quality

Billy is very efficient knowledgeable and trustworthy. I am glad your shop opened on broad street.

Customer Service

See earlier comments

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I would recommend your shop all day long.

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great job and service

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Multiple repairs (hood and rear bumper) Communication A+, workmanship A+. Highly recommend

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Repair Quality

Billy communicated with me and my insurance company every step of the way. This is at the Broad street in manakin sabot. I never had to worry about the status. Billy was professional every time he called and we spoke or when he left messages

Customer Service

Stated in question 1. Excellent

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I had another shop estimate a minimum of $5,100 in repairs on my car, but Pouncey Tract did it for $1,900 and I could not be happier. I’m sure the quality of the service at Pouncey Tract was just as good (if not better) than what that $5,100 shop could have done. And PC did it faster, too!

Repair Quality

Looks as good as new! I opted out of replacing one of the panels, so a super tiny dent is all that visually remains of the accident!

Customer Service

Billy was always very friendly, knowledgeable, and honest. I never had any trouble whatsoever getting in contact with Pouncey Tract. Communication was clear and efficient from start to finish.

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Needed four tires balanced, replaced and frontend alignment on a 4 Runner. These guys were prompt with the scheduling, work completion and pickup. The truck drives true and the price was great.

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Fast, easy and great work done to the truck

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Car looks good - customer service was wonderful

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