Parks Collision Richmond
In operation 54 years.
Parks Collision RVA is a family owned and operated business. Out goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. They also identified additional damage that I had not noticed.
My Experience - 5.0/5.0 -
Totally 100%!! Great job- & Tracy was great!!
My Experience - 5.0/5.0 -
The check in was quick and friendly and simple. The updates were informative and of a good frequency. Pickup was also just as easy, quick , and friendly.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've have had exceptional service at Park's during my two recent services During my last visit the receptionist went above and beyond by advocating on my behalf with a car rental.Given my demanding schedule as a night shift nurse Her intervention to ensure did not have to wait two hours for a vehicle was immensely helpful and greatly appreciated. Ever staff member I encountered was consistently polite and professional throughout the entire process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the work Parks Collision Richmond did on my Toyota RAV4 that had been rear ended.The team did an amazing job.I would like to thank all the men and women involved in fixing my vehicle.I would definitely recommend Parks and will use them again if needed thanks.
My Experience - 5.0/5.0 -
The repairs on my vehicle looked great and the vehicle was thoroughly cleaned before I picked it up. The communication by Randy was excellent. Highly recommend!
My Experience - 5.0/5.0 -
Great job by all. Very satisfied with the outcome of my Malibu. Cheryl at the front desk was great went above and beyond to help me secure a rental car very customer friendly and professional. Thanks to all for an outstanding job completed.
Likely to Recommend - 5.0/5.0 -
I had used Parks in the past to repair my Silverado and was the only place that I wanted to fix my Malibu. I highly recommend Parks to all I know that need repair work completed. Thank you for your outstanding work ethics
Repair Quality - 5.0/5.0 -
Great Job by all very pleased with the outcome of my Malibu
Customer Service - 5.0/5.0 -
Cheryl is great helped me get a rental car and followed up with me
My Experience - 5.0/5.0 -
Car looks like new. Did a great job on it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it did when I purchased it
Customer Service - 5.0/5.0 -
Very friendly and personable
My Experience - 5.0/5.0 -
Thank you so much.
Likely to Recommend - 5.0/5.0 -
I would recommend Parks very highly.
Repair Quality - 5.0/5.0 -
We got an immediate estimate from Parks which then worked very well with Amica. The repair was completed quickly and with excellent results. The people at Parks were very helpful, friendly, and professional.
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
My Experience - 5.0/5.0 -
Friendly, End result was superb. Great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professionally repaired and friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication. I never had to wonder what was happening or when to expect completion. Responsive and very nice staff. Recommend highly.