Rick Hendrick Collision

4.8 (3,213reviews)

97%

(804) 364-4515

12050 W Broad St, Henrico, VA 23233

97%

See Photos

12050 W Broad St
Henrico, VA 23233

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Online Estimate

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About Rick Hendrick Collision

See Photos

12050 W Broad St
Henrico, VA 23233

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 12 years.

Hendrick collision center is part of Hendrick Automotive Group. We are a state of the art collision repair facility. We are staffed with manufacture trained technicians that are certified to repair your car. Hendrick collision center's focus is to repair your car back to factory specifications while delivering excellent customer experience. We warranty repairs for the lifetime that you own your vehicle. We also offer custom collision financing options along with state of the art online photo estimating for your convenience.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

I-Car

Jeep

Nissan

Ram

Call

Website

Reviews (3,213)

Sort By:
Newest
Rating

2,823 Customers Rated

5 Stars

73.3% Complete

(2355)
4 Stars

9.9% Complete

(318)
3 Stars

2% Complete

(64)
2 Stars

1.4% Complete

(46)
1 Star

0.4% Complete

(13)
< 1 Star

0.8% Complete

(27)

Customers say

Overall Customer Satisfaction

Customers consistently praise the collision center for exceptional service quality, with many highlighting the professional and knowledgeable staff who deliver excellent repairs. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process via text messages and phone calls. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers regularly commend the friendly, accommodating atmosphere and the thoroughness of work, often noting their vehicles look like new after repairs. The seamless coordination with insurance companies and rental services adds significant value to the customer experience.

Select to learn more

Service Quality
Timeliness
Communication

"... encountered were friendly and easy to work with. Quality was top notch." Read more

"Excellent service and work! Great place to do business!"

"Everyone who works there is amazing. Kind, communicative, warm, and amazing at their jobs. Its rare to find companies you can genuinely trust ..." Read more

"Repair was beautifully done, and customer service was excellent."

"... work! Perfect results. Frequent updates throughout. Much shorter time for repairs than predicted. We would be repeat customers should the need arise." Read more

"Good job,and done earlier than promised"

"Was ready earlier than promised which was a nice surprise"

"Explained the process; Kept me well informed; work completed prior to promise date; friendly staff. Process was easy."

"My truck looks great and was completed exactly when I was told it would be. Every one was professional and kind. We will definitely ..." Read more

"Excellent communication throughout the whole process!"

"Excellent communication throughout the process."

"I was so impressed with my experience! I was kept abreast of the progress of my repairs by text regularly. The repairs were flawless! Everyone was ..." Read more

"The communication throughout the repair process was very timely and much appreciated. Everone I interacted ..." Read more

"All work was done top notch. Communication throughout was superb."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... encountered were friendly and easy to work with. Quality was top notch." Read more

"Excellent service and work! Great place to do business!"

"Everyone who works there is amazing. Kind, communicative, warm, and amazing at their jobs. Its rare to find companies you can genuinely trust ..." Read more

"Repair was beautifully done, and customer service was excellent."

"... work! Perfect results. Frequent updates throughout. Much shorter time for repairs than predicted. We would be repeat customers should the need arise." Read more

"Good job,and done earlier than promised"

"Was ready earlier than promised which was a nice surprise"

"Explained the process; Kept me well informed; work completed prior to promise date; friendly staff. Process was easy."

"My truck looks great and was completed exactly when I was told it would be. Every one was professional and kind. We will definitely ..." Read more

"Excellent communication throughout the whole process!"

"Excellent communication throughout the process."

"I was so impressed with my experience! I was kept abreast of the progress of my repairs by text regularly. The repairs were flawless! Everyone was ..." Read more

"The communication throughout the repair process was very timely and much appreciated. Everone I interacted ..." Read more

"All work was done top notch. Communication throughout was superb."

Amanda (Pontiac owner) reviewed 8/2/26

Scott (GMC owner) reviewed 8/1/26

The bodywork and paint looked excellent thank you very much for working with us on the additional money for the rental car

Christine (Acura owner) reviewed 8/1/26

Excellent job and excellent communication

Diana (Ford owner) reviewed 7/31/26

Gerald (Cadillac owner) reviewed 7/31/26

Cherita (Honda owner) reviewed 7/30/26

Kelly (Chrysler owner) reviewed 7/30/26

Kelli (GMC owner) reviewed 7/29/26

Always great service and excellent quality

Chundilya (Chevrolet owner) reviewed 7/27/26

You guys are amazing! It never fails. Every car that I’ve brought your way, comes back to me looking like it can go straight to the showroom floor! 😍

David (Honda owner) reviewed 7/27/26

Great job

Great Job

Alexander (Chevrolet owner) reviewed 7/27/26

Willie (GMC owner) reviewed 7/27/26

Robert (Honda owner) reviewed 7/27/26

Fast, efficient, and friendly! Work was excellent. Would recommend!

Thomas (Honda owner) reviewed 7/24/26

Donna (Jeep owner) reviewed 7/24/26

The repairs took longer than expected for several reasons. 1. More damage was found once the bumper was removed so Addie parts had to be ordered which pushed the date back by a week 2. Replacement bumper came in but was damaged

Susan (Hyundai owner) reviewed 7/23/26

Nice to have a delivery. Kendal was very helpful. Car was spotless!

David (RAM owner) reviewed 7/23/26

Isaiah and team were awesome. Kept me informed the entire time and repair was done expertly.

Isaiah and team are great. Awesome follow up and great quality of work.

Sarah (Honda owner) reviewed 7/23/26

Richard (Toyota owner) reviewed 7/22/26

Thank you for the clear communication and impeccable work. This was literally the easiest thing I've done all year.

Ke (Toyota owner) reviewed 7/22/26

Excellent job! My car looks like a new one.

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Rick Hendrick Collision

Take photos and get an online estimate

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Rick Hendrick Collision

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,213)

2,823 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0