Gorman and Sons Collision Center

4.9 (466reviews)
100%
404 W Williamsburg Rd,  Sandston,  VA  23150

In operation 20 years.

Family owned and operated Auto body shop since 2006, that gives that at home feeling to their customers. Our goal is to provide a quality respectable service for customer vehicles in a timely fashion so that we create a lifetime customer bond. We find that communication is key being in possession of a high valued asset so we make sure that our customers are aware of the process that their vehicle is in. We always tell customers to ask question because we are not hesitant to explain the process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (466)

My Experience

My rear bumper still looks a mess!

Likely to Recommend

Repair Quality

Great job!

Customer Service

Awesome job!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The office staff was pleasant and courteous. They were accurate and timely in processing the paperwork. The mechanic, Barry I think was also respectful, timely and accurate. My car looks and runs great. Great service and great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good work & nice staff

Repair Quality

The work performed appears to be flawless and the customer service from beginning to end was great.

Customer Service

Very nice & warm reception and follow through.

Returned Clean

My Experience

Got my car back a day early. Car hood was perfectly aligned. They are ALWAYS awesome when you call. Totally recommend!

Likely to Recommend

Repair Quality

Totally happy. I'd recommend these guys to everyone.

Customer Service

Excellent customer service. Don't change a thing!

Returned Clean

Likely to Recommend

Repair Quality

Super quick and it looks good!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was clean and work was fantastic

Customer Service

Very friendly and helped us with all our questions.

Returned Clean

My Experience

Awesome thanks 😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything and Everyone was awesome! Would definitely recommend!

My Experience

Communication and customer service was top notch. Absolutely great, but I’m a pretty bummed that the plastic that covers my speedometer was rubbed or scratched and now it’s blurry. It wasn’t like this when I turned in the truck. There is also a rattle in my rear passenger door that wasn’t fixed. I’m sure you guys would fix this no problem, but your hours of operation is going to require me to use my time off to take care of this when it shouldn’t have been given back to me yet. The glass over the speedometer had to have been noticed. It’s very obvious. This appeared to have happened when the truck was cleaned I’m assuming. Again the customer service and communication was absolutely top notch.

My Experience

Excellent work

My Experience

Excellent service in a very timely manner and communication was top-notch!

Likely to Recommend

Repair Quality

The estimate time frame for my car to be fix was 13 days . Well they cut it down to 5 days !! Thanks again ❤️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I always recommend Gorman

Repair Quality

Expert, Fast repairs is why I always choose Gorman and Sons!

Customer Service

They take care of me!

Returned Clean

My Experience

I was informed at every stage what was happening with the collision repair of my car. The car looks really nice now. Gorman did a great job with my car and with customer service.

Likely to Recommend

I didn't have any experience with a collision center before this and my experience with Gorman was terrific.

Repair Quality

My car looks great now. Gorman kept me updated on the progress of the repair - they even finished the work earlier than projected. Yes, I'm happy!

Customer Service

A+ with their communications.

Returned Clean

Likely to Recommend

Repair Quality

This is the best shop! The customer service was out of this world! We would definitely come back

Customer Service

The best

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Very nice people and they kept me informed at all times. Thank each of you that helped me.