Gould Body & Paint

4.9 (950reviews)
99%
607 Waynetown Rd,  Crawfordsville,  IN  47933
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Shop AssistantSparkles

In operation 36 years, 34 years at this location.

Our state-of-the-art auto body facility incorporates the latest automotive technology with excellent customer service. We believe that every Gould Body & Paint customer is a special customer, and we will work hard to keep your business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in business more than 36 years and are so grateful for all of our customers! When you need high quality auto body repairs at an affordable price, look no further than Gould body & Paint!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (950)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The regular text and phone updates throughout the repair process were frequently highlighted as a standout feature. Timeliness was a strong point, with several customers receiving their vehicles ahead of schedule. Interior cleaning and detailing upon vehicle return was an unexpected and widely appreciated bonus. A few customers noted minor concerns, including occasional repair delays and isolated post-repair issues such as rattling or electrical concerns, as mentioned directly in their feedback.
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"... part of the driver side door. When I got it back it looked like it never happened. I just want to give a big THANK YOU to all who put ..." Read more
"Looked better than the day I purchased it new. Wonderful communication with me on the way work was ..." Read more
"Went above and beyond the repair required. Even touched up scratches that weren't part of the ..." Read more
"... happier with the work that was performed on my vehicle! Everyone who worked on my vehicle are artists, they made it look like new! If I have any need for ..." Read more
"Car looks brand new, they delivered it cleaned both inside and out! They definitely go the extra ..." Read more
"Yes, I was very satisfied. Said it was gonna take four days and in two days it was done looks very good thank you guys. Appreciate the work ..." Read more
"I was completely surprised that it was ready in five days"
"Car looks great. It was finished 3 days early and they cleaned the inside of my messy car! What ..." Read more
"Everything was done very professionally and it was a quicker than expected turnaround."
"... every step of the way. Outside of the parts wait they worked efficiently to repair my vehicle in a timely manner" Read more
"I like the fact that they communicated with me every step of the process of the repairs. I will definitely use Goulds again ..." Read more
"... nailed it. Looks like nothing ever happened. The text message updates and phone calls keep you in the loop. The staff was polite and easy to work with. If life ..." Read more
"Great job on the repairs and thanks for the constant communication!"
"... the car was ready to pick up at the promised time. I love the text messages updating me on the progress of the repair. Thank you to all involved for a job ..." Read more
"... repair after a minor accident within 2 weeks. They stayed in constant communication with me about the status in my car. The repair work looks great." Read more

My Experience

Job well done and excellent completion time. Also appreciate the courteous wash of the vehicle and floor mats being clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Thanks for a quick turn around and for doing such a nice job cleaning the outside AND the inside of my car.

Customer Service

Returned Clean

My Experience

My Experience

Looks great! Car so clean- inside and out. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and completed early!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only negative is that the running lights don’t work. One was worming and one was out when we took it in. I asked them to repair the non-working one but instead they both don’t work now.

Likely to Recommend

Repair Quality

After hitting a deer, someone recommended Gould Paint and Body. I can't sing their praises enough. The team was honest, polite, and kept me updated through text. They took care of everything with the insurance claim. I just picked my car up when the repairs were completed. My car looks perfect, the work flawless. Great local shop.

Customer Service

Excellent customer service. Great communication.

My Experience

Beautiful

Likely to Recommend

Repair Quality

Great communication High level kindness and detail with progress and any speedbumps.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always do a good job

Customer Service

Returned Clean

Likely to Recommend

I have always used Gould for all of my past repairs but I may have to find a better solution in the future

Repair Quality

So far I have not received my vehicle back despite several calls that it was near or at completion.

Customer Service

It is never good to tell a customer yours is not complete and work not done correctly because you have to much work to do. If I am not a priority I will find someone that will Make me a priority.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional was able to do the minor repair had the car done the same day it was dropped off

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely. They have built themselves an excellent reputation here in Crawfordsville.

Repair Quality

The entire staff are awesome. Very friendly, polite and knowledgeable. I wouldn't go any where else.

Customer Service

Great!

Returned Clean