Gould Body & Paint

4.9 (952reviews)
99%
607 Waynetown Rd,  Crawfordsville,  IN  47933
Bot
Shop AssistantSparkles

In operation 36 years, 34 years at this location.

Our state-of-the-art auto body facility incorporates the latest automotive technology with excellent customer service. We believe that every Gould Body & Paint customer is a special customer, and we will work hard to keep your business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have been in business more than 36 years and are so grateful for all of our customers! When you need high quality auto body repairs at an affordable price, look no further than Gould body & Paint!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (952)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The text message update system and proactive communication throughout the repair process are frequently highlighted as standout features. Timeliness is a strong point, with numerous customers receiving their vehicles ahead of schedule. The complimentary interior and exterior cleaning left many customers pleasantly surprised. A few customers noted concerns including delayed completion dates, a minor post-repair issue with running lights, and one instance of a vehicle being driven inappropriately. These improvement points reflect direct customer observations and serve as opportunities to further elevate the already well-regarded service experience.
Select to learn more
"... part of the driver side door. When I got it back it looked like it never happened. I just want to give a big THANK YOU to all who put ..." Read more
"... picked my car up when the repairs were completed. My car looks perfect, the work flawless. Great local shop." Read more
"Went above and beyond the repair required. Even touched up scratches that weren't part of the ..." Read more
"... happier with the work that was performed on my vehicle! Everyone who worked on my vehicle are artists, they made it look like new! If I have any need for ..." Read more
"... so was not very happy about that. Other than that car looks great, just dont recommend taking customers cars out on wide open throttle drives" Read more
"Yes, I was very satisfied. Said it was gonna take four days and in two days it was done looks very good thank you guys. Appreciate the work ..." Read more
"... was very professional and helpful! Thanks again for getting the Traverse repaired so quickly after hitting the deer." Read more
"Car looks great. It was finished 3 days early and they cleaned the inside of my messy car! What else could I ask for"
"Excellent work. Just took it little bit longer than told at the start."
"The completion date was changed 2 or 3 times."
"I like the fact that they communicated with me every step of the process of the repairs. I will definitely use Goulds again ..." Read more
"... nailed it. Looks like nothing ever happened. The text message updates and phone calls keep you in the loop. The staff was polite and easy to work with. If life ..." Read more
"Very open communication, relayed expectations clearly, let me know what to expect from insurance and how ..." Read more
"Everyone was super nice! The communication was excellent!! I really appreciated that and my truck was completed one day early. Very good ..." Read more
"Great communication High level kindness and detail with progress and any speedbumps."

My Experience

Great work, as always!!

My Experience

My brother says it looks great. Thank you so much!

My Experience

Job well done and excellent completion time. Also appreciate the courteous wash of the vehicle and floor mats being clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Thanks for a quick turn around and for doing such a nice job cleaning the outside AND the inside of my car.

Customer Service

Returned Clean

My Experience

My Experience

Looks great! Car so clean- inside and out. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and completed early!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only negative is that the running lights don’t work. One was worming and one was out when we took it in. I asked them to repair the non-working one but instead they both don’t work now.

Likely to Recommend

Repair Quality

After hitting a deer, someone recommended Gould Paint and Body. I can't sing their praises enough. The team was honest, polite, and kept me updated through text. They took care of everything with the insurance claim. I just picked my car up when the repairs were completed. My car looks perfect, the work flawless. Great local shop.

Customer Service

Excellent customer service. Great communication.

My Experience

Beautiful

Likely to Recommend

Repair Quality

Great communication High level kindness and detail with progress and any speedbumps.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always do a good job

Customer Service

Returned Clean

Likely to Recommend

I have always used Gould for all of my past repairs but I may have to find a better solution in the future

Repair Quality

So far I have not received my vehicle back despite several calls that it was near or at completion.

Customer Service

It is never good to tell a customer yours is not complete and work not done correctly because you have to much work to do. If I am not a priority I will find someone that will Make me a priority.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional was able to do the minor repair had the car done the same day it was dropped off