Graff Chevrolet Bay City
In operation 112 years, 33 years at this location.
Graff Chevrolet Bay City ia a full service collision and mechanical repair facility servicing all makes and models. BIG ENOUGH TO SERVE YOU SMALL ENOUGH TO KNOW YOU!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Along with replacing the hatch & matching paint they also buffed out a spot where I had some contrasting paint showing-looked great.
Customer Service - 5.0/5.0 -
Shannon is an asset to the company-
Likely to Recommend - 5.0/5.0 -
I share with everyone how great the service is and that is why I choose to lease a car from them.
Repair Quality - 5.0/5.0 -
Great staff! All of your needs are taken care of.
Customer Service - 5.0/5.0 -
Service is excellent !
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and Great People 😁👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!!
Customer Service - 5.0/5.0 -
No problem!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I had to call 2 weeks after estimate to see if parts were in. They were but nobody called to tell me. When I took it in I was told it would only take a couple of hours. I dropped it off shortly after 8 a.m. Around 4 p.m. I called to see if it was done. Left a voicemail. Nobody called back. Called a few more times and finally the operator walked over to tell them to call ASAP since the shop closed at 5. Got a call back and was told there was miscommunication. They hadn't even started on my vehicle. One of the service members agreed to stay and fix it. Once he started, it was completed in less than an hour. The people were all very nice, but the organization and communication was not good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Looks fine
Customer Service - 4.0/5.0 -
Took a while to hear from someone