Graff Chevrolet Bay City
In operation 112 years, 33 years at this location.
Graff Chevrolet Bay City ia a full service collision and mechanical repair facility servicing all makes and models. BIG ENOUGH TO SERVE YOU SMALL ENOUGH TO KNOW YOU!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 0.0/5.0 -
The vehicle is loud and has a shake in the pedal over 45 mph
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
I need to get it back in because it becomes loud and vibrants after 45 mph but I'm not able to be without a car at this time
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked up our truck there was damage to the front where there was no damage when it came there
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Repair took longer than I expected. However, they did keep me updated. And my Equinox is beautiful.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
poor communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair work took 6 weeks longer than the estimate. We also had to return the vehicle the day after we picked it up for additional repairs
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They are all so friendly and answered all my questions Shannon and Jason are the best
Likely to Recommend - 5.0/5.0 -
Most definitely will recommend Graff Chevrolet
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service
My Experience - 5.0/5.0 -
Job was done as promised, no hassle and very nice people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We are taking the car to another Graff dealership. The repair was not done to my satisfaction.
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Staff was friendly, however very hard to get ahold of, slow to return calls, and lacked with communication regarding the readiness of my car.
Returned Clean
My Experience - 5.0/5.0 -
The body shop went above and beyond to reaper my truck. Started at the inspection and all the way through clean up. I will give them all of my insurance and my own paint jobs. Thanks again
My Experience - 5.0/5.0 -
The team was professional and welcoming! I would recommend Graff.