Granite City Collision Center

4.5 (267reviews)
93%
1316 N Andy Griffith Pkwy,  Mount Airy,  NC  27030

I CAR CERTIFIED, FAST, PROFESSIONAL AUTOMOTIVE REPAIR CENTER. OUR STAFF TAKES GREAT PRIDE IN OUR QUICK TURN AROUND AND GETTING OUR CUSTOMERS BACK ON THE ROAD AS SOON AS POSSIBLE. DIRECT REPAIRS DEALERSHIP OWNED

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Infiniti
Jeep
Nissan
Nissan GTR
Ram

Reviews (267)

Likely to Recommend

I have one more to be fix soon and I have told my friends family about the good job

Repair Quality

Very good work I have one more to get fix soon as I get time to bring it ...thanks bunch ...

Customer Service

Davey was for profesional and down to earth about it all let me know what to expect...

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

If they didn’t mind the amount of time the vehicle their vehicle would be gone, I would recommend this company.

Repair Quality

Customer Service

Friendly staff, however I always had to call them to get an update and was told numerous different dates that my vehicle would be ready. I never received a call from them after the dates had passed and my vehicle was supposed to be ready.

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Repair Quality

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Likely to Recommend

We stopped by to check on it one evening and the windows were left down.

Repair Quality

The work was fine, but attention to detail could have been better. Some things looked rushed or not completely finished.

Customer Service

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Repair Quality

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Likely to Recommend

We used them in the past and would recommend them

Repair Quality

Was pleased with the repairs to my truck

Customer Service

They were great

Returned Clean

Likely to Recommend

Repair Quality

The outside of my wife’s Ford Explorer looks as good as it did the day that we bought it (over 6 years ago). The repair work performed by Granite City Collision Center was outstanding! The work was performed faster than I expected and the estimator with whom we worked was professional and very attentive to our needs. My only complaint is that the rear hatchback door to the vehicle doesn’t seem to be totally “plumb” (aligned) now. We are now hearing a rather annoying “wind whistling” noise coming in around the subject door especially at highway speeds. The noise wasn’t there prior to the repair work being performed. You can also visually notice the spacing difference on one side of the door vs. the other when looking at the door from the outside. I assume that the door was removed to enable the repair work and then reinstalled. If not for the noise issue, I would have given Granite City Collision a 10 score.

Customer Service

I was extremely satisfied with the estimator with whom we worked. He was professional and very attentive to our needs.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve been doing business with these folks for all my collision repair and they are the best

Repair Quality

It’s a good company, they take care of business while taking care to keep the customer informed. Thanks

Customer Service

Outstanding customer service.

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Great work!

Repair Quality

Very quick to work me in and to get the job done and done right

Customer Service

Everyone was super friendly and greeted me as soon as I walked in

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Repair Quality

Took way too long to get our car back

Customer Service

They were very nice and realistic

Returned Clean

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Repair Quality

Customer Service

Returned Clean