Gray Collision Center

5.0 (160reviews)
100%
4358 Gray Hwy,  Gray,  GA  31032

In operation 3 years.

Gray Collision Center is a family owned auto repair business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. The services we provide are auto repair, paint and body collision, plus wheels and tires. For any other information or questions you can always contact us at 478-221-3220.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (160)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being professional, friendly, and genuinely caring. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted delays or minor post-repair concerns such as alignment issues or miscommunication on updated timelines, reflecting areas customers felt could be refined.
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"... appreciated. My car was completed in a timely manner, and the quality of the work is superb β€” it looks like new. Highly recommend!" Read more
"... anyone who needs vehicle repairs and maintenance. My suv looks better than what it was prior to the deer hitting it. They were quick to respond and punctual with the ..." Read more
"Quality was excellent! Communication was top tier regarding the process. Able to drop the car off quickly, ..." Read more
"Amazing job with fixing my repair claim on my VW, highly recommend anyone to see this place for any ..." Read more
"... on my Toyota Highlander. The turnaround was quick, the repairs look exceptional, and everyone was helpful and professional from start to finish. Easily a 10 ..." Read more
"Very pleased with the job Gray collision did. It was finished in half the time expected."
"... Collision Center working on my Toyota Highlander. The turnaround was quick, the repairs look exceptional, and everyone was helpful and professional from start ..." Read more
"... to take a week replace damaged part and paint it. We dropped off the vehicle on Monday and retrieved it Thursday. Great!" Read more
"... I was thinking a month or two for the repairs and it only took two weeks or so. There needs to be more repair shops like gray collision, ..." Read more
"... the target date was moved from 121625 to 121925, I didn't get the information until after I contacted the shop." Read more
"... me by giving great customer service and feedback. Communication was awesome during each step. Repairs were done quickly and efficiently. A 10 ..." Read more
"... repair shop. The staff was kind, professional, and communicated well during the repair process. Highly recommend!" Read more
"But there was a lot of miss communication"

My Experience

Lovedddddd my repair . Fast and amazing quality . Thank you guys so much !

My Experience

5 stars - Everything and Everyone was great From start to finish!

My Experience

Very professional and polite. Expert work and i would Definitely recommend to anyone in the area.

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My Experience

My Experience

Nice folks and very helpful!

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My Experience

Well done, fast work, great coordination with State Farm.

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My Experience

You made it simple for me and finished my car earlier than planned. I’m very pleased with my experience.

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My Experience

Very helpful and very nice easy to work with

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Customer Service

Harley was great to work with

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Repair Quality

Great customer service from the start of the process. Provided transportation to pick up rental car(Thanks Harley!). I was aware of repair progress. Work looks great, can't tell there was any damage. I really appreciated the full car detail!! Would recommend 100%

Customer Service

Returned Clean

My Experience

You Guys are the best πŸ‘Œ Thanks for a job well done and keep up the good work πŸ‘.

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Repair Quality

Your shop is the best πŸ‘Œ πŸ‘ 😍

Customer Service

Your shop is the best in town ✨️ 😍 πŸ’•

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Repair Quality

Did a great job. Every one was very helpful and knowledgeable would highly recommend them

Customer Service

Great .very helpful

Returned Clean

My Experience

I was very pleased with my experience at Gray Collision Center. First, the receptionist was so friendly and helpful. She heard me getting upset that the car rental place had not sent someone to pick us up as arranged and offered to take me there. The work was completed in a very timely manner and though I did not have to pay for the work, I looked at the itemized receipt and the bill was not astronomical. I will definitely use this establishment again.

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Repair Quality

Great work and great customer service! Would recommend

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Returned Clean

My Experience

Very pleased with the job Gray collision did. It was finished in half the time expected.

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I have already spoke to many

Repair Quality

The work on the car is awesome inside and out. Information on the car and time taken on the car was awesome as well. Thank you all so much

Customer Service

Information given on the car and the bottle of paint for scratches was awesome!!

Returned Clean

My Experience

They did a great job and a timely fashion

My Experience

Very good. You did what you said you would when you said you would. I hope that I never need more bodywork but if I do I will come to you.

Likely to Recommend

Anyone needing collision services I would recommend here

Repair Quality

Customer service was awesome, the owner is a nice honest guy. He even gave me the left over paint! Would recommend anyone to visit for repairs!

Customer Service

Tip notch customer service!

Returned Clean