Chandler Collision of Macon

5.0 (491reviews)
100%
4410 Interstate Dr,  Macon,  GA  31210
Book Appointment

In operation 7 years.

Chandler Collision is a locally & family-owned business that prides itself on quality not quantity. We offer insurance claims assistance and the very best in customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (491)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The team is widely recognized for professionalism, friendliness, and making the repair process stress-free. Regular updates via text messages and phone calls throughout the repair process were frequently highlighted as a standout feature. Timeliness was another strong point, with several customers noting their vehicles were completed on or ahead of schedule. Complimentary detailing and cleaning of vehicles was a pleasant and unexpected surprise for many. A few customers noted minor issues such as occasional communication gaps regarding completion times and small cosmetic imperfections, reflecting areas customers feel could be refined further.
AI-Generated from reviews written in the last 12 months
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"Outstanding just doesn't cover the quality of work or professionalism of Chandler Collision. Maybe magnificent"
"Very professional and knowledgeable staff. Service was excellent and they were in constant communication about progress. I highly recommend Chandler Collision. ..." Read more
"Candler Body is is very professional snd the work is top notch. I recommend them!!"
"Again, top notch. Friendly, thorough, and on time."
"I really love how the company repairs my car. They went over and beyond! They cleaned my car inside and out after repairing my bumper! I highly recommend ⭐️⭐️⭐️⭐️⭐️"
"you guys did a super job! you finished ahead of time anticipated and detailed my truck to boot - did not expect that, wow! Thank you so ..." Read more
"... time crunch we were under to get the truck back and completed everything a day early. Thank you!" Read more
"Right on schedule."
"One day late but only because glass delivery was late"
"Well, I was told 3 days but got it in 4. That's no issue to me....I prefer a longer stay if it means excellent & ..." Read more
"... the best experience I've ever had with a body shop. Communicated well, did exactly what they said needed to be done, and in a timely manner. Would recommend to anybody ..." Read more
"... the shop treated me well and I liked the fact that I was given updates and phone calls every step of the way. Thank you all!!!" Read more
"... Collision of Macon operates. From start to finish, the service and communication remained consistent. The repair was immaculately done and detailing of ..." Read more
"Received repair updates probably every day or every other day. Very helpful"
"... repaired with Chandler. They were very professional and kept me informed daily of the status of my repair work and completion date. Would highly recommend their ..." Read more

Likely to Recommend

Repair Quality

My car looks great yall did a great job thank you so much

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

It is a GREAT SHOP and they provide EXCELLENT SERVICE!!! and guarantee their work! That speaks VOLUMES!

Repair Quality

Chandler did an EXCELLENT job on my car bumper repair!

Customer Service

Everyone can still improve EFFECTIVE COMMUNICATION Slills....that's why I selected a rate of ... 7. However, when I called the shop they were always open to dialigue in a courteous, friendly customer service way.

Kept me Informed?

No

Ready on Time?

Yes

My Experience

I highly recommend your services to anyone great service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Keep doing what you are doing! I was not expecting my car to be cleaner than when I dropped it off. It was greatly appreciated!

Likely to Recommend

Repair Quality

My experience was better than I expected. They were very friendly and professional. They kept me updated at every major step of the process and whenever something unexpected came up they promptly informed me. They even washed my car which I was not expecting!

Customer Service

Great service! No notes saying otherwise!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

After the trauma of my car almost being stolen, I was scared that I would be treated like an idiot by the body shop. Boy was I wrong! Every single person in the shop treated me well and I liked the fact that I was given updates and phone calls every step of the way. Thank you all!!!

My Experience

I could not be happier with my experience with Chandler Collision. Top notch service from beginning to end.

Likely to Recommend

Repair Quality

Very satisfied with the whole experience and results.

Customer Service

Everyone has very good customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience! Everyone at Chandler Collision was so professional and friendly! Definitely will recommend to anyone who needs your services.

My Experience

I want to thank you guys so much for repairing my vehicle. Your team went above and beyond what I was expecting. My only feedback would be that the office staff could be more attentive when a customer walks into the office. Hopefully I don’t have to have my car repaired again, but if I do it’s come to you guys. Again Thank You!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Yes I was happy yall did a good job

My Experience

Great job done, like new!!!

Likely to Recommend

Repair Quality

Looks like new!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work completed on schedule

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Don’t a great job repairing my Tahoe and the process was so smooth. I would receive a text on each step of the way. Definitely recommend.

Likely to Recommend

Repair Quality

Good communication, great paint work and fitment. Would recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was blown away with what Chandler Collision did with our truck! From here on out they are the only place we will ever use and I will be telling everyone I know just how AMAZING they were!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great job car looks brand new thanks for a job well done would recommend you to family and friends.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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