Butler Collision Center North

4.8 (2,133reviews)

96%

(478) 784-0601

1500 Hall Rd, North Macon, GA 31210

96%

See Photos

1500 Hall Rd
North Macon, GA 31210

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Take photos and get an online estimate

Online Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Butler Collision Center North

See Photos

1500 Hall Rd
North Macon, GA 31210

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 46 years, 10 years at this location.

State of the art facility with the latest tool and technology to repair todays most advanced vehicles. Dedicated aluminum and carbon repair areas as well as proper equipment to repair aluminum vehicles. Average customer satisfaction rating of 98.5%. Toyota, Lexus, BMW and Nissan trained technicians.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Audi

BMW

Scion

Toyota

Call

Website

Reviews (2,133)

Sort By:
Newest
Rating

1,675 Customers Rated

5 Stars

66.6% Complete

(1420)
4 Stars

5.7% Complete

(121)
3 Stars

2.2% Complete

(46)
2 Stars

1.6% Complete

(34)
1 Star

0.6% Complete

(13)
< 1 Star

1.9% Complete

(41)

Customers say

Overall Customer Satisfaction

Customers consistently praise Butler Collision for exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new or better than before. Communication stands out as a major strength, with staff providing regular updates via text and phone calls throughout the repair process. The team demonstrates remarkable professionalism and patience, going above and beyond to advocate for customers with insurance companies and ensure satisfaction. Timeliness is generally excellent, with many repairs completed ahead of schedule despite occasional parts delays beyond the shop's control. Customers appreciate the thorough cleaning and detailing service, often receiving vehicles cleaner than when dropped off. The positive experience is so consistent that many customers return for multiple repairs and actively recommend the shop to family and friends.

Select to learn more

Service Quality
Timeliness
Communication

"... honestly felt like they cared about me, not just my car. When I got my car back, it looked amazing! Im so happy with the experience and would 100% go ..." Read more

"... administrative staff, you all went above and beyond. My car looks better than when I bought it, smells great too. The person at the desk calling Enterprise to make ..." Read more

"Outstanding service! Both cars repaired quickly with perfect repairs. Could not be more satisfied. The best customer ..." Read more

"My car doesnt even look like its been repainted it looks like its brand new! They even detailed the inside of my ..." Read more

"Received my car back a whole 9 days before the estimated time of completion."

"Vehicle was finished ahead of time."

"My car was ready a week earlier than promised."

"Repair work looks great and it was done in a timely manner."

"Actually, my car was ready before I thought it would be which was great!"

"... Collision North kept me informed the entire time. They gave me updates on my vehicles progress and let me know right away if there were any changes. I really appreciated ..." Read more

"Called me for updates, I never even had to reach out about it!"

"Frequent text during the repair progress."

"Frequent messages letting me know how my car was doing. They kept us informed throughout the process."

"... had the best experience! My car looks great, but they also kept me updated throughout the entire process and worked to get the absolutely best result for ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... honestly felt like they cared about me, not just my car. When I got my car back, it looked amazing! Im so happy with the experience and would 100% go ..." Read more

"... administrative staff, you all went above and beyond. My car looks better than when I bought it, smells great too. The person at the desk calling Enterprise to make ..." Read more

"Outstanding service! Both cars repaired quickly with perfect repairs. Could not be more satisfied. The best customer ..." Read more

"My car doesnt even look like its been repainted it looks like its brand new! They even detailed the inside of my ..." Read more

"Received my car back a whole 9 days before the estimated time of completion."

"Vehicle was finished ahead of time."

"My car was ready a week earlier than promised."

"Repair work looks great and it was done in a timely manner."

"Actually, my car was ready before I thought it would be which was great!"

"... Collision North kept me informed the entire time. They gave me updates on my vehicles progress and let me know right away if there were any changes. I really appreciated ..." Read more

"Called me for updates, I never even had to reach out about it!"

"Frequent text during the repair progress."

"Frequent messages letting me know how my car was doing. They kept us informed throughout the process."

"... had the best experience! My car looks great, but they also kept me updated throughout the entire process and worked to get the absolutely best result for ..." Read more

Roger (Subaru owner) reviewed 7/31/26

Kevin (Mini owner) reviewed 7/30/26

Faith and the receptionist were always great to deal with. Easy to do business at Butler Collision.

Charles (Lexus owner) reviewed 7/30/26

Doug (Honda owner) reviewed 7/30/26

Henry (BMW owner) reviewed 7/28/26

Vance (Chevrolet owner) reviewed 7/27/26

I was told by the dealer I bought my truck from that ya’ll were the best. They were right. Every part of the experience from start to finish was top notch. Everyone was very professional and handled my situation with five star work. I could not be happier with the outcome from drop off to pick up. Thanks

Kashatriya (Honda owner) reviewed 7/27/26

Mackenzie (Toyota owner) reviewed 7/27/26

Great communication, Great work, easy to work with

Deangello (Honda owner) reviewed 7/27/26

Tom (Acura owner) reviewed 7/20/26

I did not like the extra week's time it took for the repair. That cost me extra days i paid for my rental car. I did not get updates along the way as promised. The work looks good.

Darrell (Chevrolet owner) reviewed 7/20/26

Kenneth (Toyota owner) reviewed 7/17/26

Michael (Toyota owner) reviewed 7/16/26

Great job! Everyone was so friendly and helpful! Really good business to clean my interior! I am afraid to get in it because I might get it dirty!

Jessica (Lexus owner) reviewed 7/15/26

I had to come back a second time to finish it which was pretty inconvenient and there’s a few marks in and on my car that weren’t there when I dropped it off

Kayla was phenomenal. Effective and prompt communication!!

Lorenza (Kia owner) reviewed 7/13/26

Tina (Hyundai owner) reviewed 7/10/26

I received text updates to inform me of the status of my collision repair. I always knew the current and next phase of repair. The staff is friendly and the quality of their work is excellent.

Steven (GMC owner) reviewed 7/7/26

The service advisor was excellent. Everyone I worked with was extremely courteous and professional. The repairs were done quickly and with excellent quality. A ++

Jack (Honda owner) reviewed 7/7/26

Faith was very helpful and helped when there was a schedule problem.

The staff was helpful and responsive

Ethan (Honda owner) reviewed 7/3/26

Cleaned it up very nicely!

Michael (Lexus owner) reviewed 7/2/26

All your staff treated me incredibly well. Communication was perfect.

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Butler Collision Center North

Take photos and get an online estimate

About Butler Collision Center North

Take photos and get an online estimate

Reviews (2,133)

1,675 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -