Great Lakes Collision Center
Dennis Collision Center is a family owned auto repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept me updated on the repair progress and were friendly and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very comfortable group to work with Top notch people and repair
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The repair tape took a week. They did a great job. We’re very friendly. I did have to call them once to check on the status, but that’s because my schedule is pretty aggressive so no harm there the repair itself was done very well.
My Experience - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
No doubt about this service center being recommended.
Repair Quality - 5.0/5.0 -
The vehicle was detailed upon return. That is something I genuinely didn't expect! KUDOS to the team!! The vehicle before and after repair looks identical.
Customer Service - 5.0/5.0 -
Everything was great! The entire experience made me feel at ease while my vehicle was in the shop.
Repair Quality - 0.5/5.0 -
The repairs are okay but the customer service was atrocious. I asked to be called for updates. Didn't receive a single one. I will NEVER come back here for repairs. I may not even come back to buy another vehicle. Do better.
Customer Service - 0.5/5.0 -
Awful customer service. Worst I've ever experienced from a company.
Likely to Recommend - 1.5/5.0 -
Wating on parts
Repair Quality - 4.0/5.0 -
Still see a dent in left side top by window
Customer Service - 3.0/5.0
My Experience - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There was some confusion as to when my car was ready, as my text messages and online status did not match. Otherwise Jonathan and crew did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
There was some confusion with text messages and online status of repair completion. Online said expected pickup at 5PM Friday, but I did not get confirmation that car was ready by phone or text. Online system did not have ‘completed’ section checked. Since they did not match I had to call Saturday to see if my car was ready.