Gregg ORR Collision Center - Hot Springs

4.8 (460reviews)
97%
5459 Central Ave,  Hot Springs,  AR  71913

In operation 11 years, 7 years at this location.

One of two dealership in Hot Springs equipped with a collision center (including any and all brands). Complete sales, Service department for Cadillac, GMC, Toyota, and Dodge models. We repair all makes and models. State of the art, Chief laser frame measuring system, resistance welding machine Heated down draft paint booth. GM & I-Car trained body techs. Our Dealerships are ,a full service, and one stop, shop for all your repair & automotive accessory needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (460)

Likely to Recommend

Repair Quality

Only place that I would bring my car.

Customer Service

Outstanding service

Returned Clean

Likely to Recommend

Repair Quality

I was very impressed with everyone and with the quality of work and promptness of repair...Thank You!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scratches on alloy wheel. Not if they were there before this repair.

Customer Service

Returned Clean

Likely to Recommend

Everyone I know

Repair Quality

Great service and was finished earlier than expected. Will definitely use them again.

Customer Service

Best I have ever received.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paula went above and beyond to help me arrange a rental and keep me posted on my vehicle’s progress.

Customer Service

As mentioned in the previous comment, I was exceptionally impressed with Paula Breshears

Returned Clean

Likely to Recommend

Repair Quality

They are having to re-paint my hood .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

We received excellent hands-on service from Paula.

My Experience

Love the job they did on my pretty blue car, it is like new again. The guys there were great. Thanks.

Likely to Recommend

Great team and very friendly

Repair Quality

This team do a wonderful job on my car. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did an excellent job from the time I dropped my car off. You guys called Enterprise and let them know I was ready to receive my rental. I also recieved text messages keeping me informed of the process of my vehicle and I really appreciated that because I have a crazy work schedule. I would most definitely use you in the future and recommend everyone to try Greg Orr Hot Springs. Thanks Again!!

Likely to Recommend

Repair Quality

Excellent!!+

Customer Service

My Experience

I liked the text updates. David gave me personal service. Very professional.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

David did a excellent job.

Returned Clean

Likely to Recommend

Repair Quality

The edge of tbe paint was rough, sharp and unfinished, there was a piece of the window rubber edging material sitting in the back seat( repair person didnt put it back after painting), inside had greasy finger prints, scratch on the rear that wasnt there before, what looks like cleaner spray all over the dash and dials that wasnt wiped away, powder dust all over the back (wasnt detailed after the paint). This is not all the problems we found after picking up the vehicle

Customer Service

When the problems were brought to there attention, they were defensive and denied it

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service