Gregg ORR Collision Center - Hot Springs

4.8 (460reviews)
97%
5459 Central Ave,  Hot Springs,  AR  71913

In operation 11 years, 7 years at this location.

One of two dealership in Hot Springs equipped with a collision center (including any and all brands). Complete sales, Service department for Cadillac, GMC, Toyota, and Dodge models. We repair all makes and models. State of the art, Chief laser frame measuring system, resistance welding machine Heated down draft paint booth. GM & I-Car trained body techs. Our Dealerships are ,a full service, and one stop, shop for all your repair & automotive accessory needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (460)

Likely to Recommend

Repair Quality

Very well done!

Customer Service

Very personable and helpful cust. service reps.

Likely to Recommend

Repair Quality

Looks great cant tell was a problem..

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I will use them in the future.

Repair Quality

Great staff

Customer Service

Showed me the unseen damaged

Likely to Recommend

I would tell anyone to avoid Cassius and only work with Pauline.

Repair Quality

Pauline was great to work with. Cassius was incredibly rude. I asked Pauline what was Cassius angry about and was told it had been a bad day for her. I refused to work with Cassius. She appeared to get angry at me when I pointed out 3 streaks of grease that some one there got on my driver's car seat as well as it looked like the sprite that spilled over the seats during the wreck was still there. I was not ugly speaking or demanding, in fact I apologized when I pointed it all out saying I am sorry but I can't accept this. I could hear Cassius talking loudly about me , repeating "I know what I am dealing with". Pauline took over and simply sent it to be steam cleaned. It worked beautifully. The repair look good but there is wind noise coming from around the repair. I have been too busy to stop back by but I intend to call Pauline and make an appointment if needed. I am sure it is a simple fix. The insurance adjuster said it is common to have to adjust doors.

Customer Service

Cassius 1. / Pauline 9

Returned Clean

Likely to Recommend

Repair Quality

Great!

Customer Service

Returned Clean

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Repair Quality

They did a great job on my car

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The team was incredible. Paula kept me informed every step of the way. Everyone I interacted with was friendly. All my questions were answered and the customer service was excellent. I couldn't be happier.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everyone was so helpful

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already recommend their service to friends.

Repair Quality

Another great job.

Customer Service

Very good

Returned Clean

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Repair Quality

Great service

Customer Service

Great service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Excellent service and Paula was terrific. I wasvery pleased with my results!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Paula and her team are the greatest

Returned Clean