Gregg ORR Collision Center - Hot Springs

4.8 (456reviews)
97%
5459 Central Ave,  Hot Springs,  AR  71913

In operation 11 years, 7 years at this location.

One of two dealership in Hot Springs equipped with a collision center (including any and all brands). Complete sales, Service department for Cadillac, GMC, Toyota, and Dodge models. We repair all makes and models. State of the art, Chief laser frame measuring system, resistance welding machine Heated down draft paint booth. GM & I-Car trained body techs. Our Dealerships are ,a full service, and one stop, shop for all your repair & automotive accessory needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (456)

Likely to Recommend

Repair Quality

They did good work and on time

Customer Service

Returned Clean

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Repair Quality

Customer Service

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I mean i went here because it was a warranty so idk if I would recommend or not. It took longer than expected and my car battery now needs to be replaced.

Repair Quality

The paint job looks good but my car battery is now dead.

Customer Service

the people were nice. It took over 2 weeks to get my car back though.

Returned Clean

Likely to Recommend

Repair Quality

Awesome team Orr, blessings On all the staff love in. Heist Patsy Cline

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Returned Clean

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Repair Quality

The work they did wasn't bad but it wasn't great either I've got a piece of plastic on my bumper that is loose and where they fixed the liftgate I feel like if they would have spent a little more time on the bondo work they could have got the body lines a little nicer

Customer Service

Customer service was great they work with us very quickly very satisfied with that part

Likely to Recommend

Repair Quality

Customer Service

The wiring for the right taillight was left disconnected

Returned Clean

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Repair Quality

My car on the outside looked great but there were brown spots all over my ceiling that were NOT there before I dropped it off.

Customer Service

Likely to Recommend

Repair Quality

They did a great job. Never know it had damage.

Customer Service

Returned Clean

My Experience

Everything is good and I appreciate the work. Took longer than I thought but I fully understand with the way the world is now. Everyone was courteous and helpful. Just sorry it happened. Hope this is helpful, thank you again.

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My Experience

Great customer service! The painter wasn’t completely satisfied with the paint job he did, so he redid it until it was perfect!! You can’t even tell I had a dent in my bumper!! Will definitely recommend them to everyone I know!! Thanks again!!

My Experience

They were very nice! Ms. Paula updated me as much as needed. I never felt like I didn’t know what was going on.

Likely to Recommend

I all ready have.

Repair Quality

I had my Toyota Corolla painted. This job turned out great . Over the top of every expectations. I have looked for days now for a defect and found Non. Not a hidden problem Any on the car. I painted Aircraft for 18 years and and then was promoted to quality assurance. And I looked real good for any defect because I am giving this car to my youngest daughter. Give these professional a task. I am extremely pleased. I rated them 100 on a scale of one to ten.

Customer Service

My wife talked to them, my son talk to them, my daughter talk to them, and I talked them. We were treated respectfully Every time. Each question was fully and patiently answered. I loved them for there friendship with my family and we had just meet them.

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

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Returned Clean