Gregg ORR Collision Center - Hot Springs
In operation 11 years, 7 years at this location.
One of two dealership in Hot Springs equipped with a collision center (including any and all brands). Complete sales, Service department for Cadillac, GMC, Toyota, and Dodge models. We repair all makes and models. State of the art, Chief laser frame measuring system, resistance welding machine Heated down draft paint booth. GM & I-Car trained body techs. Our Dealerships are ,a full service, and one stop, shop for all your repair & automotive accessory needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They was friendly
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and helpful.
My Experience - 5.0/5.0 -
Satisfied! Glad to know you have a repair shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very easy to work with and kept me up to date on my vehicle Thank you!
My Experience - 5.0/5.0 -
The best customer service I have had in a long time an my car looks great a big 10 all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Answer my concerns or I will treat your concerns as a big joke as your quality of work
Repair Quality - 1.0/5.0 -
I ll talk to dealer when they invite me back to alignment and correct noise a rubbing sound. Both the service manager an
Customer Service - 1.0/5.0 -
Ask me after I return my vehicle tomorrow and hope to pick it up friday or I will need a loaner for the weekendfor the third or fourth tr
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, friendly people and good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really can’t say anything about the repair. I traded the Rav before work began repairing it. Sorry.
Likely to Recommend - 3.5/5.0 -
From a 10 to a 7 with this recent experience. Everyone at the dealership is helpful, accommodating, and friendly
Repair Quality - 3.0/5.0 -
It’s hard to rate... I am happy to have my vehicle back and it’s good to know that all damages are repaired. I feel safe driving my vehicle. But here are my complaints: I expected my vehicle to be washed and vacuumed at pick up date. I dropped it off all cleared of any items inside the car to make for easy access. After picking the vehicle up from the Collision Center, I immediately took it to the ORR Honda location to get it washed but it was a busy day for them and I had to get back to work. The bigger thing though was that immediately after the rear-impact accident, I told the female employee who took the initial estimate that I now hear a loud metal clicking sound coming from the rear of my vehicle. A clicking sound not to be able to over hear.
Customer Service - 3.0/5.0 -
I’ll come by the Hot Springs ORR Honda location next week to talk to someone. Tried to leave a comment but I guess I went beyond the allowed words and my comment disappeared. Not satisfied for very obvious reasons. I am surprised that none of the mechanics went further to explore the issue.