Gregg Young Collision-Norwalk

4.8 (556reviews)
95%
2501 Sunset Dr,  Norwalk,  IA  50211
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Shop AssistantSparkles

In operation 26 years, 12 years at this location.

You depend on your vehicle to help you live your best life every day. When the unexpected happens, trust Gregg Young Collision of Norwalk to get you back on the road safely and efficiently. We understand that when it comes to vehicle maintenance, repair, or body work, you want your vehicle fixed correctly, affordably, and in a timely manner. Bring your vehicle to our professional collision repair center in Norwalk, IA, for care you can count on. Schedule an appointment or give us a call at (515) 256-4010. Gregg Young Chevrolet is conveniently located off IA-28 at 2501 Sunset Drive in Norwalk. Our Collision Center is open Monday-Friday between 8:00 a.m. and 5:00 p.m. “At Gregg Young Collion Centers We are Driven to go the Extra Mile for You!”

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (556)

Likely to Recommend

Repair Quality

Thank you for taking pride in your work and going above and beyond

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I dont think they have a clue what customer satisfaction means.

Repair Quality

Had to bring the car back a second time. Still has noise in front end from original accident.

Customer Service

Brought my car in for repairs and had to wait 3 week before they could work on it. When they finished I picked up the car but had to return it because they didn't complete the work. More time wasted.

Likely to Recommend

Travelers was not the most helpful & the body shop wad its issues with folks quitting. My experience with Karal Cheverloet in the past was much smoother & their rental service is on grounds.

Repair Quality

Looks perfect!

Customer Service

There good guys but the body shop guy quit & things didn’t flow the best

Likely to Recommend

I’d go there again.

Repair Quality

My son drives this vehicle and has offered no complaints yet. 🙂. It looked nice when we picked it up!

Customer Service

They were going thru a tough time with some unexpected staff turnover, but they really pulled together and kept us informed and got the job done!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I would highly recommend to others

Repair Quality

Great people. Great service

Customer Service

Positive experience

Returned Clean

Likely to Recommend

Yes, definitely!

Repair Quality

They did a great job and helped me out by giving me a loner car, thanks to all the people there who helped me out.

Customer Service

Great!

Returned Clean

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Repair Quality

Gregg Young gets a 10

Customer Service

Returned Clean

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Repair Quality

You were quick and courteous. Thank you!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

The only reason I would not give it a 10 is that 1. My truck floor and mats have a quite a bit of body filler dust that I will need to clean. 2. When I dropped off the vehicle, no delivery date expectation was set. I had to call. That said, this was a very satisfactory experience with the shop. Very nice shop manager, estimate process was great, and repairs were satisfactory.

My Experience

Excellent work great communication and fast.

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Repair Quality

Customer Service

I was impressed with the quality and efficient care the did

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The repair work looks good, the car was returned to us with finger prints, white stuff on it. Took it to the car wash, didn’t come off, used a rubbing compound to clean it. Did not expect this. This is the 1st time we have purchased from Gregg Young.

Customer Service

When we purchased this car, we down sized to just 1 car, we purchased a package where we would get a loaner if needed. The gentleman in the collision center thought we should use our insurance for a rental, we have to pay 20%. Didn’t agree to that when paid extra to GY for a loaner.

Returned Clean