Gregg Young Collision-Plattsmouth
In operation 8 years.
When the unexpected happens, trust Gregg Young Collision of Plattsmouth to get you back on the road safely and efficiently. Our advanced Collision Repair & Auto Body Shop handles everything from minor dents to major collision damage, all with Certified factory-level expertise and the latest repair technology, all completed to the highest GM standards. Our collision center services all makes and models, following OE approved repair procedures, ensuring your vehicle leaves our shop looking and performing like new. We offer 24/7 accident support and towing assistance to get you back on the road quickly. At Gregg Young Collion Centers "We are Driven to go the Extra Mile for You!"
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was great....turned out great. Thank you -
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I have tried to contact Carstar Plattsmouth for almost four weeks. I have left numerous messages, emails to Dustin, and a message to the sales manager. My driver’s side turn signal light cover fell off. Dustin said it was probably not taped good and in the bumper. I want to get this taken care of ASAP.
Customer Service - 0.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
It took way longer than I anticipated it would.
Customer Service - 3.0/5.0 -
You had my car for two months. I wasn't that happy with that. But I understand things happen. The quality of work I'll give a 10 to though. It's was just the time it took.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Roof was perfect, roof was delayed from original estimate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service and workmanship
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and work was done in timely fashion!!! Thank you all very much !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Took longer to get our vehicle back than we expected
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very high quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made it a painless process and kept me updated on the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar is the best!
Customer Service - 5.0/5.0 -
Repairshop people did things right. Top drawer in my book
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
When I picked up my car after repairs were “completed”, the check engine light and all wheel drive codes came up, and the service manager kept clearing the codes saying that it should just take time and it would go away. The service manager suggested that if I wanted to take it to my own mechanic or dealership And they found that there was something caused by the accident then he would send it to the insurance and it would be covered. He claimed that he had no way of knowing if those codes showed up before the accident or after so it wasn’t part of his responsibility. The windshield also had a significant crack in it, which was not there before the accident yet he said that he had no way of knowing if that was there before the accident. After discussing the damage to the car, he agreed that the windshield could’ve been cracked during the accident. Therefore, he would schedule to have the windshield replaced and calibrated. At this point, I had lost all confidence in the repairs that have been done and drove straight to Honda cars of Bellevue. Honda determined that there was an O2 sensor that have been damaged in the accident replaced it and documented on the receipt and also gave me the part to give to the service manager. I dropped off the damaged O2 sensor and a copy of the receipt from Honda cars of Bellevue to the service manager and waited for my windshield to be scheduled for repair. I had to call the service manager again to inquire about the appointment for the windshield to be repaired. I was able to get an appointment for the windshield in the service manager provided a loaner car while I waited for the windshield repair. When I returned to pick up my car, I asked to speak to the service manager, but he was gone. I inquired about the invoice from Honda cars of Bellevue and how I would be reimbursed for that expense. I did not receive a call back from the service manager. I called a few weeks later to inquire about the reimbursement for the Honda cars of Bellevue invoice and was informed that the service manager no longer work there. The new service manager was able to find the invoice and submitted it for payment and I received a check the following week. The new service manager was very nice and helpful.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent! All repairs were completed with quality!
Customer Service - 5.0/5.0 -
Both employees were excellent and easy to work with. They fully explained the details of repair and time to complete. Very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The right front gap between the fender and the right fender was not right when we bought the van but looks right now.