Grossman Chevrolet Inc.

4.7 (550reviews)
93%
300 Middlesex Tpke,  Old Saybrook,  CT  06475
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Shop AssistantSparkles

In operation 34 years.

You can trust Grossman Automotive Collision to help with all of your collision repair or auto body repair needs. From the initial estimate all the way to getting you back in the driver's seat, our certified collision center will get your vehicle repaired properly. Grossman Collision Center is an established and trusted Auto Body Shop that works closely with your insurance company to provide you with fast and accurate accident repair with convenient text or email status updates throughout the process. Grossman Collision is a repair facility that is uniquely positioned to provide you with the very best repairs to your vehicle. There are no other auto body repair facilities on the Connecticut shoreline that offer our combination of industry expertise, facility capacity, and investment. We employ the most qualified people in the industry and have committed resources to continued technical training.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (550)

My Experience

Likely to Recommend

Absolutely

Repair Quality

Very friendly staff. Spotless facility. Excellent work. What more ya need?!

Customer Service

Likely to Recommend

Repair Quality

One piece of rubber I noticed was not replaced.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good job

Customer Service

Nice people

Returned Clean

Likely to Recommend

Repair Quality

Beautiful job! Great staff nothing could’ve been better!

Customer Service

Excellent always polite and informative!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

The whole experience was very good - from the repair to the car rental - it was simple and easy to deal with grossman’s body repair facility as well as the local enterprise rental facility - I was pleased

My Experience

Everyone was very nice and accommodating

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

At the time of the required repairs, I asked Regan and Luke to make sure my right front headlamp assembly was replaced to match the new left headlamp assembly. That was not done. I received two quotes after the fact. Be in writing for over $500 and a verbal for over $200. Totally unacceptable when the new left front headlamp assembly was only $50, not to mention the truck was already disassembled for the needed repairs. Just an example of poor communication and the not putting the customer first.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

You guys were very communicative, you made the whole experience very easy and simple. Everyone was very polite and kind and I was so surprised when I got my car back and the inside of my car was so beautifully cleaned. I have three children and my youngest is special needs and it is so hard for me to get time to clean out the car; and I was so embarrassed at how bad it looked. Thank you so much. I would absolutely use you again for any reason.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My vehicle ended up an issue it didn't have to start nor from accident.. I'm sure to due neglect of handling the piece..

Likely to Recommend

No way.. Even told my insurance don't recommend.. Showed person in office what I saw they buffed and basically said oh well nothing else we can do yet it was not there when you got my car.... Extremely poor cs

Repair Quality

My car has more scratches and infentd then when it went in due to share neglect of your workers behalf ... Very Sloppy!!!

Customer Service

It was fine. Person knew her job and did it.. Answered all my questions

Returned Clean

Likely to Recommend

Repair Quality

Extremely satisfied!

Customer Service

Returned Clean

My Experience

Excellent body work on my 2024 Honda Accord Sport. Not one flaw with the repair work.

Likely to Recommend

Repair Quality

Grossman’s does excellent car body repairs and they kept me informed throughout the process. I have let friends and family know that Grossman’s is the best

Customer Service

Communicated on a timely basis with me.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional and quality work.