Grossman Chevrolet Inc.

4.6 (554reviews)
92%
300 Middlesex Tpke,  Old Saybrook,  CT  06475
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Shop AssistantSparkles

In operation 34 years.

You can trust Grossman Automotive Collision to help with all of your collision repair or auto body repair needs. From the initial estimate all the way to getting you back in the driver's seat, our certified collision center will get your vehicle repaired properly. Grossman Collision Center is an established and trusted Auto Body Shop that works closely with your insurance company to provide you with fast and accurate accident repair with convenient text or email status updates throughout the process. Grossman Collision is a repair facility that is uniquely positioned to provide you with the very best repairs to your vehicle. There are no other auto body repair facilities on the Connecticut shoreline that offer our combination of industry expertise, facility capacity, and investment. We employ the most qualified people in the industry and have committed resources to continued technical training.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (554)

Likely to Recommend

Repair Quality

They needed to add a new stripe and there are some bubbles

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Every day that they promised it would be done, it wasn’t done, and had to keep extending car rental, costing me nearly $1000. Once I cried to the manager, he finally rented me a car. He did drive it all the way to my job, which was very very helpful. I got into my car and the tire sensors were all lit up and the tire in back being budged out. I haven’t wanted to call them back because I can’t deal with not having my vehicle again for extended amounts of time. The manager was great at remedying my initial concerns, but I don’t feel like it was completely fixed when it was returned.

Likely to Recommend

Repair Quality

I have to bring my car back because it’s still making noise in the location that my car was hit. I called them immediately after I left with the car about this issue however their hours conflict with my work schedule

Customer Service

I have to bring my car back because it’s still making noise in the location that my car was hit. I called them immediately after I left with the car about this issue however their hours conflict with my work schedule

My Experience

Likely to Recommend

Repair Quality

The work was spectacular. The matching of the paint was completely correct. People can't tell there was a problem with the car.

Customer Service

Communication was very good. They kept me informed on what was happening.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Very friendly staff. Spotless facility. Excellent work. What more ya need?!

Customer Service

Likely to Recommend

Repair Quality

One piece of rubber I noticed was not replaced.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good job

Customer Service

Nice people

Returned Clean

Likely to Recommend

Repair Quality

Beautiful job! Great staff nothing could’ve been better!

Customer Service

Excellent always polite and informative!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

The whole experience was very good - from the repair to the car rental - it was simple and easy to deal with grossman’s body repair facility as well as the local enterprise rental facility - I was pleased

My Experience

Everyone was very nice and accommodating

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

At the time of the required repairs, I asked Regan and Luke to make sure my right front headlamp assembly was replaced to match the new left headlamp assembly. That was not done. I received two quotes after the fact. Be in writing for over $500 and a verbal for over $200. Totally unacceptable when the new left front headlamp assembly was only $50, not to mention the truck was already disassembled for the needed repairs. Just an example of poor communication and the not putting the customer first.

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys were very communicative, you made the whole experience very easy and simple. Everyone was very polite and kind and I was so surprised when I got my car back and the inside of my car was so beautifully cleaned. I have three children and my youngest is special needs and it is so hard for me to get time to clean out the car; and I was so embarrassed at how bad it looked. Thank you so much. I would absolutely use you again for any reason.

Likely to Recommend

Repair Quality

Customer Service