Group 1 Toyota Capital Plaza Collision

4.8 (224reviews)
96%
6100 Annapolis Rd,  Landover,  MD  20784

In operation 28 years.

Group 1 Toyota Capital Plaza Collision, formerly Toyota Certified Collision, is a fully equipped state of the art facility that can handle everything from minor blemishes to major extensive repairs. We work with ALL major insurance companies. In case we meet by accident, you will be glad we did. Our factory-trained technicians are certified to handle any repair on virtually any vehicle, car, SUV, or light truck.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (224)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional service quality, with many highlighting professional and courteous staff who provide outstanding customer service. The shop receives high marks for timely repairs, often completing work ahead of schedule, and excellent communication throughout the repair process with regular updates. Many customers appreciate the thorough cleaning of vehicles upon pickup and the quality of repairs that restore cars to like-new condition. Several customers mention this being their second visit, indicating strong loyalty. The team is frequently commended for going above and beyond expectations, with customers expressing they would definitely recommend the shop to family and friends.
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"The team operates on the level of excellence in customer service that should serve as a model for all of Toyota's operations!"
"The collision team was Outstanding! The two ladies and the gentleman! Friendly and courteous and professional. They were GREAT!"
"Great customer service, fast work and excellent results."
"... me, If you see anything else, come back and see me. Great customer service, great hospitality, and they took excellent care of my car. Thank you again to the whole shop, great job!" Read more
"Very helpful and great customer service"
"... There turn around time on returns are pretty Quick I was given an estimate pick date for my car 1726 and they are actually 2 days early. This is my second time repairing my car with them. ..." Read more
"My paper work said the 27th. It was done on the 19th."
"Great timing"
"Repairs we well done and ahead of schedule. Staff extremely helpful , courteous and communicated ..." Read more
"My car was ready two days ahead of time."
"Work was explained and got progress texts."
"I was regularly receiving update on the status of my car."
"Frequent updates of my car status and delivery day."
"I have no complaints with the information and communication with me."
"Great communication"

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Returned Clean

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Would absolutely recommend this shop to anyone!

Repair Quality

Excellent repair!! Chase the manager was amazing and the car was impeccable when returned.

Customer Service

Chase was amazing

Returned Clean

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Great customer service, Chase was very informative of the repair process. The team moved efficiently to get my car back. Took less than 7 days and no issues so far. Would def come back if ever needed!

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Good service

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Service is always on time as stated Mr. A Chase has a great personality and help Thank you ❤️

Customer Service

Great

Returned Clean

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You did a good job. Thanks

Returned Clean

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The work was done to my expectation and my car is restored to its original look.

Customer Service

Work was explained and got progress texts.

Returned Clean

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Very likely

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My car was fixed, and the affected area looks good.

Customer Service

I was attended to with respect. That is what is needed.

Returned Clean

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Repairs we well done and ahead of schedule. Staff extremely helpful , courteous and communicated well.

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Returned Clean

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I am so glad I chose them to do the repair. They were friendly and professional!!

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They did a superb job!!

Customer Service

Everyone was very helpful!!

Returned Clean

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Great job!

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Returned Clean