Group 1 Toyota Capital Plaza Collision

4.9 (235reviews)

96%

(240) 927-4990

6100 Annapolis Rd, Landover, MD 20784

96%

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6100 Annapolis Rd
Landover, MD 20784

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About Group 1 Toyota Capital Plaza Collision

See Photos

6100 Annapolis Rd
Landover, MD 20784

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 28 years.

Group 1 Toyota Capital Plaza Collision, formerly Toyota Certified Collision, is a fully equipped state of the art facility that can handle everything from minor blemishes to major extensive repairs. We work with ALL major insurance companies. In case we meet by accident, you will be glad we did. Our factory-trained technicians are certified to handle any repair on virtually any vehicle, car, SUV, or light truck.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish
Chinese
Korean

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (235)

Sort By:
Newest
Rating

228 Customers Rated

5 Stars

80.4% Complete

(189)
4 Stars

10.6% Complete

(25)
3 Stars

0.4% Complete

(1)
2 Stars

1.7% Complete

(4)
1 Star

2.1% Complete

(5)
< 1 Star

1.7% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Customers also appreciated proactive communication, including regular status updates and coordination with insurance companies. Complimentary interior and exterior cleaning was a frequent pleasant surprise. A few customers noted isolated concerns, including incomplete repairs, swirl marks from the courtesy wash, and residue left on vehicles, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... else, come back and see me. Great customer service, great hospitality, and they took excellent care of my car. Thank you again to the whole shop, great job!" Read more

"The experience was great. Everyone was so nice and professional. They really took care of me and my car. Im very pleased with the results."

"... was Outstanding! The two ladies and the gentleman! Friendly and courteous and professional. They were GREAT!" Read more

"Very unprofessional conduct. Loss car parts. Residue still on vehicle.. Work was poorly done. No professional ..." Read more

"... Capital Plaza collision center is the best. There turn around time on returns are pretty Quick I was given an estimate pick date for my car 1726 and they are ..." Read more

"Everything was very timely, falling in line with when my rental car was due for return. I was pleasantly surprised."

"My paper work said the 27th. It was done on the 19th."

"Repairs we well done and ahead of schedule. Staff extremely helpful , courteous and communicated well."

"Was ready before the promise date."

"I was kept updated on the status of my repair. When I picked up my vehicle I was able to leave the ..." Read more

"Work was explained and got progress texts."

"I have no complaints with the information and communication with me."

"I was regularly receiving update on the status of my car."

"Great customer support and communication throughout the process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... else, come back and see me. Great customer service, great hospitality, and they took excellent care of my car. Thank you again to the whole shop, great job!" Read more

"The experience was great. Everyone was so nice and professional. They really took care of me and my car. Im very pleased with the results."

"... was Outstanding! The two ladies and the gentleman! Friendly and courteous and professional. They were GREAT!" Read more

"Very unprofessional conduct. Loss car parts. Residue still on vehicle.. Work was poorly done. No professional ..." Read more

"... Capital Plaza collision center is the best. There turn around time on returns are pretty Quick I was given an estimate pick date for my car 1726 and they are ..." Read more

"Everything was very timely, falling in line with when my rental car was due for return. I was pleasantly surprised."

"My paper work said the 27th. It was done on the 19th."

"Repairs we well done and ahead of schedule. Staff extremely helpful , courteous and communicated well."

"Was ready before the promise date."

"I was kept updated on the status of my repair. When I picked up my vehicle I was able to leave the ..." Read more

"Work was explained and got progress texts."

"I have no complaints with the information and communication with me."

"I was regularly receiving update on the status of my car."

"Great customer support and communication throughout the process."

Steven (Chevrolet owner) reviewed 9/14/26

The car looks brand new when I picked it up. Great job cleaning the car thanks

Christel (Toyota owner) reviewed 9/14/26

Bridget (Toyota owner) reviewed 9/14/26

Ellen (Toyota owner) reviewed 9/3/26

Chase was very professional. The work on the car was done well and looks like new. Thank you.

Very good.

Nana (Toyota owner) reviewed 9/2/26

Chase was very efficient

Sabrina (Toyota owner) reviewed 9/2/26

Absolutely!

Everyone was absolutely wonderful. Chase answered all of my questions with great customer service care.

Excellent! Again, I appreciated the superior customer service provided by Chase and all of the office staff. From my initial phone call to the final pickup. Outstanding!

Alva (Toyota owner) reviewed 8/31/26

Jorge (Toyota owner) reviewed 8/27/26

Natasha (Nissan owner) reviewed 8/27/26

My representative, Chase, was great. Kept me informed and was very transparent in the entire process.

Ramon (Toyota owner) reviewed 8/17/26

Because of quality and completion.

Beautiful

You have to locate your car.

Stephanie (Toyota owner) reviewed 8/14/26

Everything went smoothly. Thank you so much!!!

Customer Service was very helpful.

Robin (Toyota owner) reviewed 8/10/26

Lawrence (Acura owner) reviewed 8/10/26

Would absolutely recommend this shop to anyone!

Excellent repair!! Chase the manager was amazing and the car was impeccable when returned.

Chase was amazing

Peter (Toyota owner) reviewed 8/3/26

Valeria (Toyota owner) reviewed 7/31/26

Mohammad (Toyota owner) reviewed 7/30/26

Great customer service, Chase was very informative of the repair process. The team moved efficiently to get my car back. Took less than 7 days and no issues so far. Would def come back if ever needed!

Raven (Toyota owner) reviewed 7/29/26

Ndukuba (Toyota owner) reviewed 7/29/26

Good service

Service is always on time as stated Mr. A Chase has a great personality and help Thank you ❤️

Great

Princewill (Toyota owner) reviewed 7/20/26

Searetha (Toyota owner) reviewed 7/19/26

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Group 1 Toyota Capital Plaza Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About Group 1 Toyota Capital Plaza Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (235)

228 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?