Group1 Collision Saco

4.8 (1,281reviews)
95%
751 Portland Road,  Saco,  ME  04072

In operation 31 years.

Our highly qualified and well trained team has been providing the highest quality repairs for over 15 years. We offer a customer experience like no other in the industry. Modern, up to date equipment and refinish capabilities are on site to guaranty a seamless repair. Recognized by all the leading insurance carriers as an honest and reputable collision repair facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,281)

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Again - 10 not high enough.

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Every department did a great job.

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I wish I could go higher than 10 for Ian and Lisa.

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Miguel was terrific to work with. Excellent communication. I felt in good hands with Ira and Miguel when dealing with the other persons insurance company.

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awesome job

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great communication

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Repair quality very good. Workmanship has been fine with all of our Ira transactions.l have used Ira Toyota and Ira Collision center on three occasions. New radiator for wife’s 2020 RAV Collision repair for 2020 RAV And my 2025 Tacoma repair's This last time was more money than I planned on

Customer Service

My only complaint is that the original estimate was around 1200.00. And completion would be 6 or 7 days. The final bill was closer to 3200.00. And it took twelve days. I understand that things were discovered after the original estimate. But I was at a crossroads of paying for it myself or using insurance. With my deductible it made sense for me to pay for it myself. But after the final total it would have made sense to use insurance. The estimate and final payment were dramatically different. So it was an unexpected expense.

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Very likely, Great services and Friendly customer service

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The quality of repair was great

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Friendly customer service

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10/10

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Exceptional work, just noticed one deep paint scrape that wasn’t there upon vehicle check in. Very communicative with what repairs are being done as well!

Customer Service

Marcello was an absolute pleasure to work with and was nothing short of amazing. He provided weekly updates and additional calls with anything new happening

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Everyone was very nice and helpful keeping me up to date on what was being done and what was happening.

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Very good

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Marcelo Vaz was a joy to deal with. I'd give a 10 for how he communicated but to know other jobs were inserted ahead of my repair was annoying. Keeping the vehicle from March 2 - April 10 for this repair seemed very excessive. I understand that an insurance increase was needed which necessitated a part delivery but the repair schedule slipped each week. Workmanship: fine. Marcello: excellent.

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When you detail, please also detail the inside of my car.

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Ian was great to work with and really helped me out.

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Great experience considering my car was hit by another. Ira’s made the process effortless for me.

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IRA’s has done a great job on my repair, so thankful! The process was easy; folks kept me up to date and they dealt with the insurance company.

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Great communication, very responsive.

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Second time there and always great service and friendly people

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