Gullo Ford

4.7 (1,615reviews)
95%
925 I 45 S,  Conroe,  TX  77301

In operation 28 years.

Gullo Ford is a I-CAR gold shop and is approved by Assured Performance and VeriFacts to be a certified automotive repairer. We have earned the I-CAR gold shop for 17 years in a row and have all of our techs in training every year. Gullo Ford has won the BBB Award of Excellence 15 years in a row and we always try to live up to our company pledge of treating you like family. We will repair your vehicle with the latest repair procedures and state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,615)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for its outstanding service quality, seamless communication, and timely repairs. Many highlighted the thoroughness of inspections, high-quality craftsmanship, and the attention to detail that left vehicles looking better than new. Text and email updates throughout the repair process were frequently appreciated, with several customers noting they received progress notifications every few days. Staff friendliness, professionalism, and patience were recurring positives. Customers also valued complimentary vehicle cleaning as an extra touch. A few customers noted areas for improvement directly from their experience, including bumper alignment issues post-repair, occasional lapses in proactive communication when delays occurred, and instances where promised callbacks did not happen. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Gullo Ford paint and body shop returned my badly damaged truck in better than new condition. Always kept me up to date on where my truck was ..." Read more
"... coordination. All individuals I was associated with made it easy and were very patient with me. Also made the whole process painless!!" Read more
"Took great care of my car as if it were their own. Always keeping me informed of how the repair was ..." Read more
"... repair was done quickly on my 2022 f150, but the bumper they repaired is crooked and my under skirt was ripped. I would love to be able to have this fixed." Read more
"Excellent experience with everyone Best dealership in town"
"They promptly got to work on my car and finished the job in a concise timeframe. They were great about communicating ..." Read more
"Excelent job and done on time"
"... to pick up the car after wed paid the deductible. Car wont be ready for several more days. Good my husband noticed the issue." Read more
"It was ready a week early"
"... finished the job in a concise timeframe. They were great about communicating with me for the entire time they had my car." Read more
"The customer service and communication with me constantly letting me know what step my vehicle was on was exceptional. Appreciate you all for making me feel completely ..." Read more
"... were never in a hurry or seemed annoyed. Secondly, they send out updates with each task and the next steps through text. Third, they are thoroughly with inspection ..." Read more
"... did a great job communicating! i was impressed how every 3 days or so I got an update!" Read more
"Friendly staff. When things changed I was not informed and had to call. Often I was promised a call back that did not happen. ..." Read more

My Experience

Corey informed us of the progress being made while the truck was in your body shop. When he realized the repairs were taking longer than expected, he got us a loner vehicle. We appreciated his commitment to keeping us informed and satisfied with a loner vehicle!! Great job to everyone involved with the repairs!!

Likely to Recommend

Due to keeping us informed of the progress during the repair process

Repair Quality

Gullo Ford did a great job in repairing my truck and getting it back into the condition before the wreck!! Corey was very helpful during the process and stayed in contact with us on each step of the repairs. Great job!!

Customer Service

All the staff at Gullo ford did a great job on the repairs!!

Returned Clean

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If my vehicle is properly fixed, then yes, I would recommend Gullo

Repair Quality

The repair was done quickly on my 2022 f150, but the bumper they repaired is crooked and my under skirt was ripped. I would love to be able to have this fixed.

Customer Service

Customer service was good but QC should have caught that the bumper was crooked and that the under skirt was ripped.

Returned Clean

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Gullies always provided good service on our vehicles.

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We are very pleased with the service

Repair Quality

Great customer service

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Very Attentive with updates on job progress

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My Experience

Corey had a lot of attention to detail and kept me informed.

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My Experience

They did a great job communicating! i was impressed how every 3 days or so I got an update!

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i was impressed with all the communication.

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My Experience

Thank you so much Corey and everyone at Gullo Ford!

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