Gullo Ford

4.7 (1,576reviews)
95%
925 I 45 S,  Conroe,  TX  77301

In operation 28 years.

Gullo Ford is a I-CAR gold shop and is approved by Assured Performance and VeriFacts to be a certified automotive repairer. We have earned the I-CAR gold shop for 17 years in a row and have all of our techs in training every year. Gullo Ford has won the BBB Award of Excellence 15 years in a row and we always try to live up to our company pledge of treating you like family. We will repair your vehicle with the latest repair procedures and state of the art equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (1,576)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The staff receives high marks for being professional, friendly, and patient, making the entire experience smooth and hassle-free. Timeliness is another key positive, with many repairs completed earlier than expected. Customers also value the thorough cleaning service, often describing vehicles as detailed beyond expectations. While most feedback is overwhelmingly positive, a few customers noted minor issues with paint quality and occasional communication gaps when schedules changed.
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"Excellent repair work to my Toyota Sienna, extensive front end damage. Rides great after fix."
"Great customer service advisor and front office coordination. All individuals I was associated with ..." Read more
"Took great care of my car as if it were their own. Always keeping me informed of how the repair was ..." Read more
"Excellent experience with everyone Best dealership in town"
"Bumper is out of level, right end of bumper extends almost an inch into the wheel well, and there is ..." Read more
"Approximately one week earlier than expected"
"The repair was completed several days earlier than the original estimate, as we requested."
"It was done several early"
"It was ready a week early"
"However, the expected due date got pushed out 2x."
"I was kept incredibly informed of the status of my repair work."
"Everyone I dealt with was pleasant and professional. I was kept informed of the progress on my vehicle with daily texts or phone calls. The work was completed ..." Read more
"The communication was great"
"Friendly staff. When things changed I was not informed and had to call. Often I was promised a call back that did not ..." Read more
"The customer service and communication with me constantly letting me know what step my vehicle was on was exceptional. Appreciate ..." Read more

My Experience

Great job. Wonderful people

Likely to Recommend

Repair Quality

Wonderful

Customer Service

Returned Clean

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Customer Service

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I will send you business

Repair Quality

Gullo Ford paint and body shop returned my badly damaged truck in better than new condition. Always kept me up to date on where my truck was in the repair process.They took the time to repair and replace all mechanical damage and their paint and body repair is perfect. Highly reccomend this shop!

Customer Service

Tgey kept me updated

Returned Clean

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Repair Quality

Customer Service

My Experience

I appreciate the text updates on the status of the repairs and I really appreciate the kindness of everyone I spoke with at Gullo Ford. I also appreciate how you work seamlessly with Enterprise. It was a great experience working with Gullo Ford. Many blessings to the Gullo Ford family team!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Extremely well service was provided to my repair of my car. John and Matt gave me great updates throughout this process. Thank you for the high quality service on my car too!

Customer Service

The best service from day 1 to day 15!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Gullo always does a great job.

Customer Service

Great

Returned Clean

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Repair Quality

Excellent! Very satisfied! Highly recommend! 10/10! 10!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great job and fast

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

The customer service and communication with me constantly letting me know what step my vehicle was on was exceptional. Appreciate you all for making me feel completely like you care.

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Repair Quality

Customer Service

My Experience

Thanks to all at the Collision Center for their attention to the repair. Thanks Ben for your patience and understanding. Great group of folks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience