Gwatney Collision Center Jacksonville
In operation 70 years, 22 years at this location.
We are a full service collision center that has been in business for over sixty years with Gwatney Chevrolet. We are family owned and operated with family values in mind. Our goal is to provide outstanding customer service to our customers by going above and beyond. We handle all insurance claims and provide a lifetime warranty on all repairs performed. We keep up with the latest training to meet the industry standards on all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You guys did a very good job, and my car returned to me washed and clean. I’m very satisfied. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yall went above and beyond. The damage yall repaired for me looked brand new. Thanks so much for the friendly service at the front desk and and especially to Trish Nettles. A true professional at her job and customer friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from service desk to repair. Trish Nettles is a true professional and does a great job on her estimates. My truck looked brand new.
Customer Service - 5.0/5.0 -
See first comment section.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not real satisfied with the length of time it took. The car rental charge for that long ate me up.
My Experience - 5.0/5.0 -
Great customer service 👏
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is alot of over spray dust all over the car. You can hear it and feel it when rubbing your hand on the car.The painting under the hood over the rail that covers the radiator is very poor. And I show this car and it shows the poor quality work from your company.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
There's overspray all over the car. And the painting on the rail over the radiator looks bad. The tabs were not trimmed before painting. And this is my show car. When they ask me who painted my car.. I will tell them you guys did it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your crew went above and beyond on the work they did. Very satisfying !!
Likely to Recommend - 5.0/5.0 -
Very professional staff
Repair Quality - 5.0/5.0 -
Everyone went above and beyond to make our experience great !!!!
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, paint matches and all components operable, staff very courteous and helpful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! Staff very kind & professional! They keep you posted on the status of your vehicle. We wouldn’t take our vehicle anywhere else to have it fixed after a collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
We will see if they fix the door so it shuts as easily as it should.
Repair Quality - 3.0/5.0 -
The staff was good, but my car door that was replaced does not shut as easy as it should. Due the weather I haven't had a chance to call and see about getting it adjusted.
Customer Service - 5.0/5.0 -
See last comment
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great repair as always
Customer Service - 4.5/5.0 -
No issues
My Experience - 5.0/5.0 -
Need more updates toward the end of the process
My Experience - 5.0/5.0 -
As always I am completely satisfied with a job well done ! Thanks once again Trish for your help as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took a long time to get my sons car fixed, but that was mostly because of insurance and getting parts in. They were very good at keeping me updated on the status of the repair.