Hamilton Nissan Inc.

4.8 (1,561reviews)
95%
1929 Dual Highway,  Hagerstown,  MD  21740

" Accidents may bring us together, but our quality and commitment will keep us together" We are a full service collision center that repairs all makes and models. We work with all Insurance Companies to get your vehicle back to pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,561)

My Experience

Much quicker than expected and my car looks great.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

if they can't handle simple repair work i would definitely never ever recommend this place to a friend or family. I would tell people to avoid this place from now on as long as they want quality work done

Repair Quality

More than half of what was supposed to get done was never even attempted they threw new parts on and that was it my headlights are building moisture from the half a** job the mechanics did the bumper and front part of the grille arent even flush with the headlight the alignment never got fixed and the headlights never got realigned and also now have shorts in my lighting. Only nice thing that was done was they kinda vacuumed the car. Definitely will never bring anything back here again.

Customer Service

No one even helped me. The only nice people that would even talk to me were the people handling my insurance

Likely to Recommend

Repair Quality

Customer Service

Very nice job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is my 3rd time bringing my vehicles in for collision repair. The repairs were fine but the service person named Todd I do not care for at all. When I picked my car up today, he has me sign off and hands me the paper work and have a nice day. I had to say I wanted somebody to go over the car with me and tell me exactly what they did. He is not friendly and has a cocky personality every time I have been there. There were grease hand prints going across the entire trunk. I didn't say anything and he acted as though he didn't see it. I will not be returning for anymore repairs!!

My Experience

Staff was very easy to work with me on getting repairs completed. Car looks great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would highly recommend your collision repair staff. Actually I have already stated to family members and coworkers of the outstanding job that was done to my car.

Repair Quality

I was very pleased with the repairs that were, done to my Optima. In addition,the color match was outstanding.

Customer Service

Your staff was very professional, helpful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did good job

My Experience

Everyone I spoke with was very friendly. I liked the emails keeping me updated on the progress. The car looked great when I picked it up. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

READ LATER COMMENTS

Likely to Recommend

Repair Quality

NONE

Customer Service

Alan is not the owner of the car I am: Sheila E. . I HAVE REPEATED TRIED TO CLARIFY THAT WITH YOUR COLLISSION CENTER TO NO AVAIL. tHE VERBAL ESTIMATE i RECEIVED FOR REPAIRS WAS $1400.. tHE ACTUAL COST WAS OVER $3,000.00. tHE ESTIMATE TIME FOR REPAIRS WAS 2-3 DAYS. THE TIME ENDED UP BEING FROM ONE MONDAY TO THE NEXT.

Likely to Recommend

Repair Quality

The paint used doesn't match

Customer Service

Was not informed additional parts were needed to be ordered and that it would be another day or two until we could get our vehicle.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was well done and looks great!

Customer Service

There was an issue with the repair and the shop personnel went above and beyond to make things right.

My Experience

very satisfied truly happy with the service and the way everything was handled very professional people

Likely to Recommend

Repair Quality

very courteous and professional people very satisfied with work

Customer Service

Likely to Recommend

I've done business with Hamilton Nissan back in 2012 and this time. I highly recommend them to friends and family.

Repair Quality

Hamilton Nissan is a first class operation!

Customer Service

Everyone was friendly, courteous and professional.

My Experience

Likely to Recommend

Repair Quality

Customer Service