F1rst Team Automotive - Hampton

4.5 (1,947reviews)
87%
1073 W Mercury Blvd,  Hampton,  VA  23666
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Shop AssistantSparkles

Originally Davenport Lewis Chevrolet, First Team Automotive has been family owned and operated since 1946. Today, 3rd Generation Owner and Chief Operating Officer, Ashton Lewis, Jr. leads the company that consists of our Chevrolet store, along with First Team Kia, First Team Toyota, First Team Honda, and First Team Subaru in Chesapeake and FirstTeam Subaru in Norfolk.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
I-Car

Reviews (1,947)

My Experience

My Experience

This is the second vehicle that was repaired by your team and they took care of me. I was frustrated because I had to pay out of pocket for car rental because I didn’t have that with my insurance and my car repair took time but the outcome was well worth it. Thank you for a great job

Likely to Recommend

No. I will only go there because I have a warranty in lifetime oil change. If they train their staff more to be more welcoming than maybe my mind would change.

Repair Quality

Seems the repairs went well.

Customer Service

The communication is not good and most of the guest relations staff is very rude I don’t make you feel comfortable being there. However, in the collision center, they were phenomenal, very helpful, respectful, and overall made us feel good about them doing the work for us.

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My Experience

I was treated like family from the moment I walked through the door. Everything was explained to me in detail and they kept us informed as the work was being completed. We came across one small issue and was reassured it will be taken care of. I will definitely trust this team with my vehicles!!

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Repair Quality

The repair was awesome. Your team went to great links to do an excellent job and accomplished it. Thanks again.

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Very please wih the work on my car

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Took long stressful

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Was not done well. Had to return vehicle

Customer Service

Friendly but gave excuses

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Returned Clean

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Fast and courteous service

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Excellent good my truck looks new

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Excellent good my truck looks new

Returned Clean

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I am very pleased with the work that was done on my truck. I was especially pleased with Bodie who was my adjuster. I went over everything that needed to be done and he was very attentive and professional. when I picked up my truck, I was very pleased. I could’ve gone to another body shop and I’m glad that I brought it to the Chevrolet dealership.

Customer Service

Returned Clean