Hank's Body Shop

4.9 (583reviews)
100%
1845 Lampman Drive,  Billings,  MT  59102
Bot
Shop AssistantSparkles

In operation 80 years, 42 years at this location.

Lithia body and paint services all makes and models. We'll help with the insurance process from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Ram
Scion
Toyota

Reviews (583)

My Experience

I'm glad to hear from them that they mismatched my paint first, not having me find out later.

Likely to Recommend

love the dodge brand and have always had good experiences at the dealership, now i have one at the body shop

Repair Quality

if they hadn't of missed the paint Color it would have been 10

Customer Service

if they hadn't of missed the paint Color it would have been 10

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Did an excellent job .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It was difficult to get through directly to the body shop by phone.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Satisfied again!! Love everything about this body shop!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

By far the best service ever. The team was so kind as to go out of their way to pick up my vehicle while I was at work They performed minor repairs allowing my car to be street legal until all of my parts arrived. When my car was in the shop, I received multiple updates. After repairs completed, they washed and detailed my Jeep. This team is a pleasure to work with, always smiling and making a difficult situation seen minimal. Thanks again and I'll be referring your service to everyone I know.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It look brand new but if you guys were supposed to do a detail clean the inside could have been done way better. Although I'm going to be calling soon because my van has a funny noise still from when I hit a deer that damaged it. Also their is a funny smell like it smells like it could over heat which is scary because I just got it. Also I don't know if you checked but my radio was going out and it would Flicker back on so I think it might be fused or if you can check that out too.

Customer Service

The mechanic who I dealt with made everything really simple and said the insurance agent who did my estimate was the best guy to go through. So that made me feel really good because I don't know how to go about all of this. He even called an hour earlier then estimated it to be done which was very convenient.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was completed on time and the work was excellent.

Customer Service

Staff was always professional whenever I communicated with the body shop.

Returned Clean

My Experience

Extremely satisfied and even more so with the early return of my finished car. Everyone I talked to in the process have been really friendly and professional. I was very pleased, also, with the daily updates which I was not suspecting. Excellent service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This isn't first time this has happened to me at Lithia, I should have learned

Repair Quality

The truck isn't done yet. I went to pick it up and it wouldn't stay running. I have to pay now to get a new alternator and a new battery. The truck has been there for 2 months. Truck didn't have these problems when it went in

Customer Service

Had no contact about my truck till I went in and asked about it. Received a call it would be done and was false 2 separate times

Returned Clean

Likely to Recommend

I have been a very loyal customer and was not treated as such

Repair Quality

Customer Service

I was constantly put off and made to feel.like a burden. The shop manager called and basically called me a liar and when I came to pick up my jeep, I was met with cold stares and cried all the way back to work

Returned Clean

My Experience

Chris and his crew at the body shop did a very outstanding job repairing my truck. Thanks again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean