Hardin County Collision Center

5.0 (3,132reviews)
99%
5608 N Dixie Highway,  Elizabethtown,  KY  42701

In operation 16 years.

Our collision center is known for its expertise, honesty, and stellar service. Hardin County Collision Center has a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and collision repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you in pre loss condition. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (3,132)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that vehicles were completed ahead of schedule, with repairs described as flawless and restoring cars to like-new condition. The text and phone update system receives widespread appreciation, keeping customers informed throughout the process. Staff friendliness, professionalism, and willingness to go above and beyond - including assisting with insurance processes and delivering clean, detailed vehicles - are frequently commended. A few customers noted isolated concerns such as communication gaps, minor repair follow-ups, and scheduling miscommunications, reflecting areas customers feel could be refined.
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"... nice and welcoming and warm and professional. They went above and beyond to make sure that I had the service that I needed. Its something that you dont see these ..." Read more
"... services 6 different times on 5 different vehicles and the work has been amazing each time! The staff is always professional, friendly, and knowledgeable! Very good ..." Read more
"... progress of my vehicle up until it was completed. The body shop did an amazing job and far exceeded my expectations. I would definitely recommend these guys to anyone. ..." Read more
"... what was being done and what was required of me. The service was fast and thorough with a job well done." Read more
"The front end damage was repaired and there is not a scratch or misalignment anywhere. Customer service was excellent as well. Definitely recommended!!"
"It was a 3 day turnaround, we were very shocked it was so quick."
"Communicated every detail of the process. Finished sooner than expected and work was fantastically completed. Great customer service!"
"Estimated time was 2 weeks. It was finished in a week"
"Vehicle was finished ahead of schedule"
"... with how quick and professional the service was. The communication via updates made the experience outstanding. I appreciate the time spent explaining the process. ..." Read more
"Communication from email updates and staff was awesome. Quality of work is excellent. And they cleaned my ..." Read more
"I didnt get any calls or texts about what was actually wrong with my vehicle and what was being fixed"
"For the most part, I had to call a couple times to get updated!"

My Experience

The collision team were professional and courteous. Excellent customer service as well. Thank you.

My Experience

Best experience ever!!!

My Experience

Hardin County Collision is the only company I trust to do work on any of my vehicles. I have always been treated with the utmost respect and they always keep me informed about the progress of my vehicle.

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My Experience

Did a great job on my Honda CRV after someone rear ended me. Paint looks great. I'm very happy with it.

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Repair Quality

I was really happy with the results. Did a good job blending the paint . I'm very satisfied with the work Hardin County Honda Collison did on my vehicle.

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Returned Clean

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My Experience

Bob was a pleasure to work with

My Experience

Great customer service and my car looks like new.

My Experience

From beginning to end I've had a great experience getting my car repaired. Kim Ward made sure I was taken care that my had all the parts it needed

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Very friendly and very fast. I highly recommend them.

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Up front and honest

Repair Quality

Bob and Kim are fantastic. Bob did my estimate, kept me informed, called me when he said he was going to call me, and made sure the job was done correctly. Kim was super nice when I came to drop off the car. Bob called me when it was finished and made sure the bill was correct. Great place!!

Customer Service

See previous comment

Returned Clean

My Experience

Very satisfied with my experience with Kim. She is both knowledgeable and professional. 10/10 for her customer service.

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Kim is awesome. Very professional and kind!

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My Experience

My Estimator Kim has amazing customer service and communicated very well and kept me updated on my car’s progress. My car looks amazing and appreciative of everyone who helped fix it and everyone I talked to was very nice.

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Repair Quality

My car looks good and the damage was fixed but when I dropped my car off I had no problems with my battery and when I picked my car up my battery was apparently dead. I also was not informed my car battery had a problem before I went to pick it up so I haven’t been able to drive since I brought it home.

Customer Service

I had amazing customer service experience, Kim was really nice and talked to me respectfully but I still was upset that I wasn’t informed my battery had a problem and was told it was an old battery but when I brought it in it was perfectly fine.

Returned Clean

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