Harr Collision Center
In operation 66 years.
Harr Collision Center is a family owned auto body repair business that has been in business since 1960. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 60 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Harr Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Worcester area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to congratulate you on the excellent work. I am very pleased with the response times and the attention I received. You were always attentive to the process of my car, keeping me informed about the progress and the repair time. In addition, the staff was always very kind. Thank you very much for your professionalism and dedication!
Customer Service - 5.0/5.0 -
I would like to congratulate you on the excellent work. I am very pleased with the response times and the attention I received. You were always attentive to the process of my car, keeping me informed about the progress and the repair time. In addition, the staff was always very kind. Thank you very much for your professionalism and dedication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I think the cost of repair is high.
Repair Quality - 5.0/5.0 -
Got back my car which looked good. Left the Hertz rental car at Harr Collision Repair. I had been calling Hertz whole day and nobody picked up phone.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Arranged everything for me including rent a car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Trista was a peach 😇
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 1.5/5.0 -
I haven't received my car back. It has been there more than two weeks. I don't know why I am receiving this survey.
Customer Service - 4.0/5.0 -
There is something pending to fix (something in the wheelhouse liner is broken). The car ended with a scratch on the rear bumper which was not there when I left my car.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I was quite surprised about the additional costs well above the insurance companies adjuster estimate. Also, seeing a line item of Miscellaneous $2,500. That’s a lot of $$ with no explanation. I am surprised if the insurance company does not question this.
Customer Service - 3.5/5.0 -
Many calls to get status on vehicle and typically the same answer. One girl in particular seemed knowledgeable, the other not so much. Finally had insurance adjuster call and he received accurate info
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job and had great communication on progress
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job on my vihicle.
Customer Service - 5.0/5.0 -
Always updating me on the progress or lack of.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Should not have to bring it back
Repair Quality - 3.0/5.0 -
Am going to be calling to bring the car back. The rear hatch will not open automatically without pulling it. Door is not aligned.
Customer Service - 4.5/5.0 -
Kept us very up to date throughout the whole process
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
My car was returned without a drivers side turn signal bulb and 0 miles in the tank.
Repair Quality - 2.0/5.0 -
They were able to fix the big issues like mirror and fender . However when I received my vehicle it had 0 miles in the tank and they forgot to put a turn signal bulb in my drivers side light. Which is something I now have to personally spend more money on when I’ve already spent over 2200 dollars total. sub par mechanic work.
Customer Service - 5.0/5.0 -
Trista was awesome!! She helped me get all the information I needed super quickly.