Harr Collision Center

4.6 (973reviews)
91%
23 Pullman St,  Worcester,  MA  01606

In operation 66 years.

Harr Collision Center is a family owned auto body repair business that has been in business since 1960. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 60 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Harr Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Worcester area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (973)

Likely to Recommend

Repair Quality

Removed and did not replace decals , rain guards , and SR5 emblems.

Customer Service

Removed and did not replace decals, rain guards and SR5 emblems

Returned Clean

Likely to Recommend

The detailing was not perfect

Repair Quality

I still have some milk spots that were not cleaned. I also noticed that the remote starter is no longer working .

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Harr took great care of with my car and make it look and feel like it was brand new again.

Customer Service

All of the Harr staff that I interacted with were polite, efficient, and super welcoming.

Returned Clean

Likely to Recommend

Repair Quality

Very professional and very kind peoples God bless all you guys doing for our cars

Customer Service

Very cool people

Returned Clean

Likely to Recommend

Overall, Great Job

Repair Quality

I would like to give a 10, but the repair was prolonged by the needed replacement part was received damaged 4 times!!! Not Harr's fault, but it was a pain!

Customer Service

Good communication, professional, friendly, timely.

Returned Clean

Likely to Recommend

I already recommended them to everyone I know.

Repair Quality

I have all my work done thru them because it is always done right the first time. Plus being able to do rental car directly through them is an added bonus

Customer Service

Communication great throughout the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Based on my experience, I would not hesitate to recommend Harr to anyone.

Repair Quality

The repairs made to my car look great, and the car's ride feels the same as before the accident. Also, my car was detailed, inside and out, when I picked it up. I was not expecting that, so it was a pleasant surprise. My wife remarked, "Wow, your car hasn't looked this good since the day you bought it."

Customer Service

Mostly I seemed to work with Martha. She answered all my questions along the way and called me every few days to let me know where my car was in the process of repairs, waiting on payment from the insurance company, etc. She was great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

very good service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job making sure I understood what they were doing and set me up with a loaner while they worked on the warranty recall on my Jeep. Work looked amazing and returned my car incredibly detailed! Willing to take a look at an electrical issue that came up, and they made sure it was corrected!

Customer Service

Very professional and willing to assist with anything I needed!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

As of right now the only person I’d recommend HARR to is my attorney

Customer Service

Ashley is useless and is ruining your business

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Never in my life

Repair Quality

Terrible job absolutely terrible I think I would’ve rather had left the dent and devalue my car, they installed a new headlight, that was never plugged in, there was paint drip on the corner of the driver side door, and my front bumper lip wasn’t clipped in and my side plastic accent is also hanging off. I have white paint also inside the car on the black plastic, which clearly means they never took the door off the car.

Customer Service

Awful

Returned Clean

Likely to Recommend

Entire Staff is very professional and courteous

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean