Harr Collision Center
In operation 66 years.
Harr Collision Center is a family owned auto body repair business that has been in business since 1960. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 60 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Harr Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Worcester area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Awesome
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Just need to get the vehicle back in a timely manner
Repair Quality - 4.0/5.0 -
Tailgate not working properly
Customer Service - 4.0/5.0 -
Almost 5 weeks for repairs when I was told 2 to 3 weeks
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Longer than I anticipated. The job was excellent.
Customer Service - 4.5/5.0 -
Communications were great. They kept me well informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job they cleaned the whole car inside and out they even polished the tires !!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
at this point unless MAPFRE starts acting like they have the lead in this part of the industry so if they don't care to make the customer happy I would not recommend or even use them next year when I have to Lease or purchase my next vehicle.
Repair Quality - 0.5/5.0 -
When someone tells you that they are the best place and can QUICKLY return my vehicle in proper condition because they have access to OEM parts, then they tell me that they cannot get the parts so they are going to order the parts to build the part that they need - so instead of letting Service/repair take look at my vehicle before collision peolpe repair the body - they say that they made all of the Paint & body repairs then they telll me that everything is on hold because the Collision person and the parts/repair person are both on Vacation so it will be another 2 weeks before I can think about getting my Jeep back......if you Lease the JEEP from HARR and then you have it repaired by HARR, and I rented a Car from HARR - I'm beginning to believe that it is not only MAPFRE that did not stand up for me after taking my money - it is also HARR who is not Standing and Backing me up after taking my money - you know that they are blaming me for all of thisbecause I am OBLIVIOUS to all the ins & outs of the Auto Industry From sales to service to insuring. In my line of work, what I do for a living - the bottom line STARTS & ENDS with me, if I completed my work in the fashion of the way of the Auto industry, pushing the blame from 1 dept. to the other dept or even Commerce insurance - they are going to go after the other insurance company NGM Ins./Main Street America Ins. for the repair parts/products & Labor - but both companies know that I am the one that is getting screwed in this deal - this whole easy way out of stating my word against his word is all tooo easy for them. Look I paid my insurance in full upfront not for a discount, I paid it because to show that my money stands up for me.
Customer Service - 2.5/5.0 -
The communication is there but the work behind it is not - it sounds like the 2 departments work together - but they don't.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks brand new!
Customer Service - 5.0/5.0 -
Kept in close contact
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I was pleasantly surprised
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
A damaged tire rod was missed.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0 -
They finished my car earlier than expected!