Harr Collision Center

4.6 (959reviews)
91%
23 Pullman St,  Worcester,  MA  01606

In operation 66 years.

Harr Collision Center is a family owned auto body repair business that has been in business since 1960. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 60 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Harr Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Worcester area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Scion
Toyota

Reviews (959)

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The Technical aspect and the engineer was good! But the customer service was very very poor

Repair Quality

The customer service was very poor. The customer service needs a lot of improvement

Customer Service

Very poor customer service. The customer service needs a lot of improvement! The attitude of the last customer service who was dealing with me concerning the issue was very bad

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My car alignment was not in good shape. I remember complaining when I drop it off.

Customer Service

My first impression was not the best. Front desk seems too busy to focus on person at a time.

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Not a good experience ! A lot of talk and promises but no results !

Repair Quality

Good repair services but a bit weak on details and following directions given or requested !! Had to remind them three times about a special molding and still when I arrived the item was not done ! Even though I was assured that it was over the phone !

Customer Service

Poor communication skills Pronominally poor listening skills and just testing the customer !

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My Experience

The team did an excellent job! Everyone I dealt with was great!

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10. … great job

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I called to ask the timeline on the repair and was surprised to hear how much longer it would take. The receptionist was a tad rude when I remarked on the long service time.

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