Harry Robinson Buick-Gmc

4.9 (619reviews)

98%

(479) 646-8600

5912 S. 36th St., Fort Smith, AR 72908

98%

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5912 S. 36th St.
Fort Smith, AR 72908

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About Harry Robinson Buick-Gmc

See Photos

5912 S. 36th St.
Fort Smith, AR 72908

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

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At Harry Robinson’s Body Shop, we handle everything from minor touch-ups to major collision repairs, as well as warranty paint work. We work on all makes and models, accept all insurance providers, and coordinate directly with your insurance company to make the repair process as smooth and stress-free as possible. Proudly serving Fort Smith and the entire River Valley since 1984, we’re committed to delivering high-quality collision repair you can trust.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

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Website

Reviews (619)

Sort By:
Newest
Rating

595 Customers Rated

5 Stars

80.9% Complete

(501)
4 Stars

6.8% Complete

(42)
3 Stars

2.7% Complete

(17)
2 Stars

3.1% Complete

(19)
1 Star

0.3% Complete

(2)
< 1 Star

2.3% Complete

(14)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or even better than before. The team receives strong recognition for exceptional communication, including regular text updates and detailed explanations throughout the repair process. Timeliness is a standout strength, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond are frequently highlighted. A few customers noted minor delays due to parts availability or supplier issues, and one mentioned a preference for complimentary refreshments while waiting - both observations coming directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"The repairs were excellent. We think the car looks better than when we first bought it!! The customer ..." Read more

"The repair did not fall short of excellent. Done right and on time. No delays."

"... updates on additional damage found. We received our vehicle back looking like it had never been in an accident. Great work!" Read more

"... communication was absolutely wonderful. They were extremely kind, knowledgeable, and honest about the time frame. Truly loved my experience from the beginning to ..." Read more

"It was ready an entire week sooner than they had promised!"

"4 days earlier than quoted."

"Took only 4 days !! Wow ! Fast turnaround!"

"Like 5 days ahead of schedule"

"Was ready a week ahead of the projected date"

"Not only fast and excellent service, but they kept me notified of updates and changes. Would highly recommend!"

"Very professional. Quality repairs. Communication and top tier employees."

"I appreciated the fact they kept me in touch. Letting me know everything that was going g on. Kept me always informed. They did a really ..." Read more

"I received daily text messages progress reports."

"Excellent communication from the whole team."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The repairs were excellent. We think the car looks better than when we first bought it!! The customer ..." Read more

"The repair did not fall short of excellent. Done right and on time. No delays."

"... updates on additional damage found. We received our vehicle back looking like it had never been in an accident. Great work!" Read more

"... communication was absolutely wonderful. They were extremely kind, knowledgeable, and honest about the time frame. Truly loved my experience from the beginning to ..." Read more

"It was ready an entire week sooner than they had promised!"

"4 days earlier than quoted."

"Took only 4 days !! Wow ! Fast turnaround!"

"Like 5 days ahead of schedule"

"Was ready a week ahead of the projected date"

"Not only fast and excellent service, but they kept me notified of updates and changes. Would highly recommend!"

"Very professional. Quality repairs. Communication and top tier employees."

"I appreciated the fact they kept me in touch. Letting me know everything that was going g on. Kept me always informed. They did a really ..." Read more

"I received daily text messages progress reports."

"Excellent communication from the whole team."

Jose (Nissan owner) reviewed 8/13/26

Great service And over all very satisfied with the work it was done ..

Lacey (Subaru owner) reviewed 8/13/26

I primarily dealt with Michael Allen. You have a real gem with him. He listened to my concerns and made sure I knew this was my car and my repair not insurance’s. I have talked about him to friends and family. This morning I saw on the Harry Robinson FB, that he recently received a promotion. It was truly deserved. Congratulations Michael and thank you!

Michael Allen and Tito (??) were great from estimate to pick up. They made sure i felt heard with my concerns and were kind and professional.

Brianda (GMC owner) reviewed 8/12/26

Zachary (Mazda owner) reviewed 8/7/26

Way better than caliber collision

Looks better than before the accident! Great work!

Very friendly

Barbara (Jeep owner) reviewed 8/3/26

Veryy good

Kept me informed

Betty (Ford owner) reviewed 7/27/26

Job completed well and kept informed along the way.

Sarai (Toyota owner) reviewed 7/27/26

Although it was delayed a few days to get my car back, I was super pleased with Ms. Anna for always being very pleasant, kind, and respectful when calling to ask for updates. Michael was the best with the process going smoothly!! Definitely will be recommending to anyone in need of services ((:

Ben (Subaru owner) reviewed 7/27/26

Courtney (Tesla owner) reviewed 7/27/26

Connie (GMC owner) reviewed 7/20/26

I had a good experience I was very satisfied

John (Honda owner) reviewed 7/19/26

Nevada (Toyota owner) reviewed 7/13/26

I’m very happy with the work done on my car

Troy (Jeep owner) reviewed 7/9/26

Carrie (Kia owner) reviewed 7/9/26

Excellent work! Great communication

Excellent work!

Patrick (Toyota owner) reviewed 7/6/26

Merrial (GMC owner) reviewed 7/2/26

Murali (Honda owner) reviewed 7/2/26

Robert (Chevrolet owner) reviewed 7/1/26

Harry Robinson did a great job on my car.

Megan (Nissan owner) reviewed 6/29/26

Dennis (Honda owner) reviewed 6/29/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Harry Robinson Buick-Gmc

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About Harry Robinson Buick-Gmc

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Reviews (619)

595 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?