Hawaii Collision Ctr

4.8 (200reviews)
94%
199 Makaala St.,  Hilo,  HI  96720

In operation 30 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (200)

Likely to Recommend

Repair was done on time and under budget

Repair Quality

Flawless work ! Overall experience was excellent ..

Customer Service

Professional and courteous

Returned Clean

Likely to Recommend

Repair Quality

Car came back to me better than toyota would have made it. Bryce and the team was great and will recommend anyone to his shop. Always kept me updated with the process of my vehicle and surpassed all my expectations.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

First time ever taking my car into a shop for repairs from a recent accident and it was a very good experience coming to Hawaii collision center! Thank you for the excellent service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Will definitely recommend to others.

Repair Quality

Appreciate the great work and friendly staff.

Customer Service

Awesome customer service.

Returned Clean

Likely to Recommend

Keep up the professional work.

Repair Quality

It took some waiting time from when I did a estimate for repairs. But when truck went in for repairs I think it was done within a reasonable time . I was very happy with the work that was done, and detailed also. I would recommend this shop to others.

Customer Service

Very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Very good

Customer Service

Returned Clean

Likely to Recommend

Besides what I mentioned earlier, the bodywork was nicely done

Repair Quality

Customer Service

Requested to have my old lenses back, mentioned to the girl receptionist, said she will put it in the notes. Didn’t receive any lenses.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

They do excellent work

Repair Quality

They did a very great job twice same spot same car I highly recommend Hawaii Collision Center

Customer Service

Didn’t really communicate except for the drop off and a thank you when picking up

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not sure because problem is still in process

Repair Quality

Not satisfied yet because there are still issues. We brought the car back twice already for them to fix the problem of sensors that stopped working with the accident but they have yet to assess or work on it.

Customer Service

Still waiting to get the problem resolved

Returned Clean

Likely to Recommend

Repair Quality

The workmanship was Great! Meghan was very nice & friendly. The communication was poor. I had to call to check on things instead of Hawaii Collision checking in with me.

Customer Service

As stated in last statement the communication could have been better. I had to call regarding initial appointment schedule & when car was not ready on promise date. I had no problem with car not being ready, but had to call the next available time to see what was going on.

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Likely to Recommend

Repair Quality

Excellent customer service!!!

Customer Service

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Likely to Recommend

Repair Quality

Amazing 10 out of 10 service super quick

Customer Service

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Likely to Recommend

Repair Quality

I haven’t yet seen the repair as I’ve been delayed in Chicago.

Customer Service

Excellent customer service and very understanding regarding my delayed return for the vehicle.

Returned Clean