Hawk Chevrolet Cadillac of Joliet
FULL COLLISION REPAIR FACILITY WITH VIRTUAL ESTIMATING AVAILABLE , FULL MECHANICAL REPAIR FACILITY. INSURANCE WORK ACCEPTED. ALL MAKES, ALL MODELS. ALL WORK WARRANTIED. PAINTLESS DENT REMOVAL. TOWING
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Reviews (54)
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- Newest
Likely to Recommend - 5.0/5.0 -
Hawks has gained a life long customer!!! Very pleased with all repaires preformed
Repair Quality - 5.0/5.0 -
We took our vehicle to be repaired. We were extremely impressed as to how quick and detailed our vehicle was returned. Communication was always quick and updated every step of the way! I am so impressed and pleased that Hawk Chevrolet has noe gained a life long customer.
Customer Service - 5.0/5.0 -
Cumminication was always spit on ever step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great always doing the things to satisfy the customer.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
She got the car back with her check engine lights on and I believe a few other problems
Customer Service - 2.5/5.0 -
I never met any of the shop personnel,but I did spoke to one and he was very nice.
My Experience - 0.0/5.0 -
My repairs took extremely long because of the incompetence of your suppliers. I chose Hawk to do my repairs thinking that they would be able to get factory made parts, but errors were repeatedly made. Fortunately, your repair department is directed by Mr. Don Sorensen who is completely focused on customer service. Don was always available to respond to my inquiries. He was empathetic to my situation. He handled my husband’s frustration in a calm, professional manner. He has gone above and beyond to make me feel that I am a valued customer. I have been treated well by all the employees of Hawk. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Don Sorensen was a pleasure to work with. Great guy to deal with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would have rated a 10 but I found a really minor flaw on the paint by the passenger head light but other than that It came out great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great.
Customer Service - 5.0/5.0 -
Professional and quick to response.
My Experience - 5.0/5.0 -
My repair was amazing, my Mazda is so shiny and new. The customer service was fantastic, don from the collision center was super friendly and flexible about when I need my car back aswell. I’ll definitely be taking my car here for any sort of future body work or oil changes etc.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The adjuster and Hawk took a long time getting on the same page.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I can not give enough emphasis at the professionalism and kindness expressed from lee. He is nothing short of amazing. Deserves a raise!