Hawk Collision & Frame

4.7 (209reviews)
96%
77 O'connor Rd.,  Fairport,  NY  14450

In operation 64 years.

We are a Heavy & Light duty Collision center. Our shop is a 60,000 sqaure foot shop that can handle anything that comes through our doors. We have two 50' frame cages and precision measurment instruments to read and correct any type of frame damage. Trust us because we've been doing this for over 60 years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (209)

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Repair Quality

Great organization! The staff is very friendly and consistently shows that they care! The quality of their work is excellent! I highly recommend Hawk Frame and Axle!!!

Customer Service

Class organization!

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The Jeep was repaired in a very timely manner and the team at the facility was great to work with!

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Repair Quality

Repair was not completed. I complained of a creaking noise, was told they looked at it and it was just “normal wear and tear” even though it never made the noise before the accident. Took it to the dealership who put it up on the lift and had me come look at it and there was a bent wheel swing arm, clearly visible to the naked eye. Driving on it for weeks when it was bent like that also caused damage to the bushings on both sides. Either your team is incompetent or in cahoots with the insurance company, not sure which one is better. Will never bring a vehicle here again and I have passed the word along to friends and relatives.

Customer Service

Again being told they looked at it themselves and apparently didn’t see what was clearly in front of them

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Repair Quality

This is the second time I've come to Hawk for car repairs and both times were hassle free and my car was perfect

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Hawk does a great job!

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Great service. Excellent experience. Terrific work.

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Matt and Adam were communicative all along the way.

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Great experience all the way around they even called immediately after they saw something was left in the rental car.

Repair Quality

Everything looked very good.

Customer Service

Very good communication, Nice to speak to.

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Repair Quality

Amazing customer service and follow up.

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Excellent service all around

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Returned Clean

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I had such a great experience I have already recommended you to a colleague.

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Everyone was so friendly and wonderful with communication.

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