Hawkins Collision Center Sunbury
Hawkins Collision is a customer focused collision center. Honesty, quality of work and the overall customer experience is our goal. Here at Hawkins Collision we are Gold certified ICAR, and Master ASE certified to give the highest quality repair to the customer. With over 100 years of combined experience and keeping up with advancing technology, our comprehensive services are a proud choice of customers to return their vehicle to pre-accident condition. We strive to exceed the customers expectations in every way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
The work that was done was great. They really did a great job. My issues are with when I was told the car would be done as opposed to when it was actually done. Wich in the long run cost me a boat load more money then I planned on. I would have went with different coverages had I been told the right day to be done on the phone.
Repair Quality - 4.0/5.0 -
They did a great job on my car. However there were some hiccups. I was told my car would be ready by Wenesday. I called sevral times to check in. I called Tuesday they told me the following week. I understand mistakes get made. But here I am going through insurance and Enterprise. Trying to keep them on the same page. And insurance covered my rental. Wxcept for 750.00 that was for the car incase anything happend etc.. i was upset about the miscommunication. But they did a great job fixing my suv.
Customer Service - 4.0/5.0 -
I was told on Thursday my car would be done on Wenesday. I call backnon Tuesday to check on the status. It will be ready by next Wenesday. There was miscommunication wich really upset me because im going between the insurance company and Enterprise. I had to pay 750 to enterprise for insurance. I would not have gotten the wxtra coverage had they told me the actual day. Mistakes can be made I get that but now it put a bigger hole in my wallet then I would have liked to spend. Had they gicen me the right day, I would have elected different coverages on the rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Don’t like to give perfect answers! Everything is just wonderful
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve used another repair shop in the past, and I will not be returning there after giving Hawkin’s a try. Greg’s customer service paired with the elite work is unable to be matched.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greg was absolutely amazing. He communicated every detail every step of the way, never leaving me wondering where we were at in the process. If I did have a question, his response time was extremely prompt. When I picked up my jeep, it was freshly washed and look brand new.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely come back and recommend to others.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would have liked update calls from you instead of me calling to get them. I always felt like I was a pest.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone is always pleasant and take the time to explain everything in detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was dissatisfied that the driver’s rear damage wasn’t repaired as I requested. I was told that State Farm did not approve the repair . There were two deer involved in the collision and the one smaller deer hit the rear drivers side and took off . There was a rusty area that was a result of a customer at Weis leaving his/ her large grocery cart in the parking lot and it was windy and subsequently hit my car . But the rest of the damage was done by deer ( probably antlers ) Thanks for hearing my explanation. Kim M Snyder
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a minor job, but important to me. They were professional as soon as we walked into the building during the estimate and even assisted us ordering items needed to do the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
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