Hays Collision Center
In operation 59 years.
Here at Hays Collision Center... We are a family owned business, who really care about our customers.. This is a dealership body shop, Town and Country Ford and Commonwealth Dodge.. we have two insurance direct repair programs USAA and FARMERS.. we are also ICAR and FCCN certified.. We'd love the chance to earn your business and trust
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people kind and professional. My car looks great. Thank you for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied but there is a ripple in my passenger side rear door. I understand it takes a long time for parts due to supply chain issues I just wish they would have caught that issue before me picking it up. I use my truck daily so it’s hard for me to give it up for extended periods of time.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
Would definitely not recommend
Repair Quality - 5.0/5.0 -
The repairs done looked factory
Customer Service - 0.5/5.0 -
Customer service is almost non existence
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Supply chain issues caused delays getting the parts, but they kept me informed at least once a week all the way through and delivered a great job. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So appreciate all of the professional courtesy by Don and staff during this experience. My car is all shiny and running like new! Thank you, thank you, thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you for the excellent work you completed on our very damaged car. It looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am pleased with the work on my vehicle. Communication was sorely lacking. I had to make numerous calls to schedule when to bring my vehicle in and to also call to get any updates. I was kind of left clueless on the process of when the parts came in, no major updates unless I called. It left me taking an alternative route with my rental reservation being expired but overall experience the car work was exceptional. The text messaging system time frame is way off, it alerted me today that my car was ready when I received my car a week earlier.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
This was my second time bringing my cars to Town and Country ford. I was very pleased with the repairs to my vehicle. I mainly dealt with Don and Daniel. I can tell you Don is the best! So kind and professional! Daniel was very nice and professional and really assured me if any issues that occurred with my vehicle after I picked car up to bring back. Job well done! Very grateful! Thank you so much!