Headway Collision Center

4.9 (399reviews)
99%
3682 Washington Rd,  Martinez,  GA  30907
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Shop AssistantSparkles

At Headway Collision, we're not just a regular paint and body shop; we're the artists who transform your car into a dazzling work of art. Our team of 8 highly skilled professionals and a 2-man paint team is passionate about vehicles and dedicated to delivering top-notch quality workmanship that exceeds customer expectations. Headway Collision boasts of all new equipment and resources, allowing us to complete all repair work in-house. With our cutting-edge technology and extensive experience, we're here to provide the best paint and body services the industry has to offer! We place customer needs and safety at the highest level.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM
I-Car

Reviews (399)

Customers say
Overall Customer Satisfaction
Customers consistently praise Headway Collision Center for outstanding service quality, proactive communication, and timely repairs. Many highlight that their vehicles were returned looking brand new, with paint matching perfectly and repairs exceeding expectations. The regular text and phone updates throughout the repair process were frequently cited as a standout feature, keeping customers informed and stress-free. Numerous customers noted their vehicles were completed ahead of schedule, and many appreciated the thorough interior and exterior cleaning upon return. Staff professionalism, friendliness, and willingness to work with insurance companies were also widely commended. A few customers noted areas for improvement directly from their experiences, including occasional communication delays, color-matching concerns, and parts installation issues, but these were far outweighed by the volume of positive feedback. Overall, customers overwhelmingly recommend Headway Collision Center and express strong intent to return for future needs.
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"Customer service was great! Repairs look so good you can't tell it was ever damaged. Repairs were completed ahead of time. Basically, ..." Read more
"... around and the updates on Tuesdays and Thursdays. My car looked better than ever and the inside was very clean. I would recommend them10xs over." Read more
"... done to my standards, and I was not disappointed. The paint job was perfect, and the detailer did an amazing job. I am so glad I chose Headway to fix my vehicle." Read more
"... completed in just one day, and the paint looks great. The team was professional, efficient, and delivered quality work. Im very satisfied with the results and would definitely ..." Read more
"... spoken highly of them to a number of friends. They are the most trustworthy and customer service oriented body shop I have ever used." Read more
"... with the insurance company paying for my damages. It was completed ahead of schedule. My bronco looks brand new. Highly recommend them. Wow. Iam just so pleased with ..." Read more
"Again, regular updates and no surprises. It was ready 10 days earlier than estimated. Great! Customer service was great! Repairs look so good ..." Read more
"... made on the repair of my jeep. They were able to complete the repair before the proposed date of completion. I was very happy that I used Headway Collision and ..." Read more
"... keeping me posted on the progress of the repairs and for completing earlier than expected" Read more
"... repair. However, the process took a very long time. Waiting almost two months to complete the repair was a lot, and the delay was frustrating. I would appreciate ..." Read more
"... was updated thoroughly during the entire process communication was the best I have received in a long time thank you for a great experience" Read more
"From day one to the end! Top notch service! I was always updated and call returned promptly. I could not have asked for better updates. Everything ..." Read more
"... time they had my car. The entire team is awesome! Communication related to the repair process was excellent. This is the second time I have had an automobile ..." Read more
"... Headway! The front office staff is super helpful. I was updated about the progress of my vehicle multiple times a week. Headway has superior customer service and ..." Read more
"... thoughtful. Kept me informed during the process. Communication with the customer is your super power. Thank you." Read more

My Experience

Excellent! work on my SUV. Manager/ Owner Savannah as well as her staff was very professional and courteous. They provided outstanding customer service, and I’m very happy with the result. I highly recommend Headway Collision.

My Experience

Service was excellent! Fast and friendly and kept me up to date on my cars status. Highly recommend!

Likely to Recommend

Repair Quality

Savannah made the entire process stress-free from start to finish. It was a concierge experience and I’d recommend Headway to anyone I know!

Customer Service

Savannah made the entire process stress-free from start to finish. It was a concierge experience and I’d recommend Headway to anyone I know!

Returned Clean

My Experience

My Experience

I greatly appreciated the updates and the speedy repair time Looks beautiful 🥳

My Experience

They did a great job, and y’all provide excellent, complete service. I absolutely love it! Keep up the amazing work!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with the services of Headway Collision. They kept me updated on the status of my car and received my car back in less in 2 weeks. A job well done!!

Likely to Recommend

Repair Quality

Customer Service

Keep me updated thru the whole process had my car back in less in 2 weeks. Awesome service

Returned Clean

My Experience

They care about the customer. Repairs look like new. Easy to talk too

Likely to Recommend

Repair Quality

The repairs look great. Paint was blended in well. The team treated me as a VIP. I really appreciate the service I received.

Customer Service

Returned Clean

Likely to Recommend

i know where to go now.

Repair Quality

kind of surprised. almost looks like a new car. LOL

Customer Service

everyone was very nice and very pleasant.

Returned Clean

My Experience

They were professional and kept me updated on the progress made on the repair of my jeep. They were able to complete the repair before the proposed date of completion. I was very happy that I used Headway Collision and will recommen them to other people in the community,

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No complaints about the work. 5 stars!

Customer Service

Excellent. Daniel was thoroughly professional, and the front desk person (the one who's pregnant) volunteered to come in early (before you open at 8:00) if that was more convenient for us.

Returned Clean

Likely to Recommend

Repair Quality

Good time frame, good people, God work

Customer Service

Good people

Returned Clean

Likely to Recommend

Repair Quality

Great work and great customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks brand new!! I love it

Customer Service

Communication was great. They kept me updated with every step.

My Experience

My Experience

Thank you so much! You guys went above and beyond and we appreciate it more than you know.

Likely to Recommend

Repair Quality

Headway Collision Center was a breath of fresh air when my Bronco was hit this year. They worked with me to get my car in and out as quickly as possible. When I thought I had a possible issue after picking the vehicle up, they were quick to meet with me to discuss and review. Luckily, it was an operator error!

Customer Service

Returned Clean