Cushman P&B Augusta

4.9 (1,703reviews)
98%
3926 Wrightsboro Rd.,  Augusta,  GA  30909

With more than 50 years experience in collision repair and convenient locations in Augusta, GA, Evans, GA, Martinez, GA, Thomson, GA Cushman Paint and Body is the CSRA's premier collision repair center! Founder Jimmy Cushman started his business in a two-bay collision repair shop in rural Columbia County while working as an employee at another body shop. He and a few family and friends restored old cars and painted golf cars for Club Car. Back in those days, special order colors were hand painted and the Cushman team painted thousands. With the support his wife Ann, and a nudge from family members, Jimmy quit his job, put up a big sign on Washington Road and formally opened Cushman Paint and Body in 1988. With help from sons Scott and Edward and Kenny Convington, Cushman has grown into one of Georgia's largest collision repair companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,703)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and knowledgeable. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers informed throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. Customers appreciate the thorough explanations of repair processes and the accommodating nature of the staff. The shop maintains high standards for vehicle cleanliness upon return, often exceeding customer expectations with washing and detailing services.
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"EXCEPTIONAL CUSTOMER SERVICE EVERY TIME WE WORK WITH CUSHMAN PAINT AND BODY"
"Excellent customer service!!!!! Everyone was knowledgeable in their area of expertise!!!!"
"Excellent customer service!"
"Extremely customer oriented- friendly service"
"Have only dropped the vehicle off but the customer service received was top notch. From the moment we called, to being in person, to ..." Read more
"They gave me a date but my vehicle was ready before that date"
"EXTREMELY SATISFIED WITH ETA'S AND UPDATES ON CAR COMPLETION. CUSHMAN ALWAYS DOES AN EXCEPTIONAL ..." Read more
"It was repaired in a timely manner"
"Amazing service! Kept me informed in the status and they finished ahead of time."
"Car was ready early."
"ABSOLUTELY ON THIS MEASURE. REGULAR UPDATES AND ETA'S ON COMPLETION WERE PROVIDED"
"Receiving texts frequently as the process of the car is being repaired. Follow up is everything in ..." Read more
"Got text messages every few days to keep me updated about my vehicle and at what stage it was ..." Read more
"Kept me informed every step of the way"
"Quality workmanship and consistency in keeping us updated about the progress of our repairs."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Michelle, the receptionist at your Wrightsboro Rd location gets an A from me. She is so friendly and informative.

My Experience

The staff was great and kept me updated the whole time they had my car

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Repair Quality

Customer Service

Customer service was excellent. Friendly, courteous.

Returned Clean

My Experience

Everything was perfect!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great Customer Service, nice and professional in the front office! Great job all around.

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Awesome customer service and attention to detail.

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Repair Quality

Customer Service

Returned Clean

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Likely

Repair Quality

Chuck Mccombs is awesome

Customer Service

Satisfied

Returned Clean

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Repair Quality

Cruise control has not worked since the repair was done, and only repairing one headlight looks really tacky because now half of the front is shiny and the other half is dull. Other than that, the timeliness, helpfulness and courtesy of the staff was great.

Customer Service

My Experience

100% job well done would also recommend others if they have any car damages.

Likely to Recommend

Definitely would recommend

Repair Quality

Great work

Customer Service

Awesome

Returned Clean

My Experience

Nice people, Great service and communication throughout the entire process.

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Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the work that was done on my car

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Repair Quality

You guys at Cushman are truly professional in all aspects of business. Exceptional job done on my Honda.Price wise outstanding.

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Returned Clean

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Repair Quality

Everything went great , insurance made it longer but other than that these guys are great , Mrs Michelle and Mr chuck was fantastic

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Returned Clean

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Repair Quality

Customer Service

My Experience

They kept me informed about the status of my repair. I will highly recommend recommend!!

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Repair Quality

Excellent customer service service. Kept me updated the entire time!!!

Customer Service

Returned Clean

My Experience

Job well done. Highly recommend & will tell all my friends 💜

Likely to Recommend

Highly recommend the Wrightsboro road location! They were amazing & my car looks great!

Repair Quality

Customer Service

Customer service is outstanding, goes above & beyond! My weekly updates were very informative & great to receive from Michelle.

Returned Clean

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Repair Quality

The service and job done on my car was excellent. I did have to do a little cleanup on the inside of the car the door panel where sanding was done and the dust had come inside the car. Some tape was left on the gas intake. But overall great job thank you so much

Customer Service

Returned Clean