Heck's Collision Center

4.8 (865reviews)
97%
2701 Porter Mountain Rd,  Lakeside,  AZ  85929
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Shop AssistantSparkles

In operation 22 years.

Heck's Collision Center is a full service Auto Body and Collision repair shop located in NE Arizona. We have been in business since 2004 and are family owned and operated. All of our equipment meets the requirements needed to repair todays cars including aluminum bodies. We spray water based PPG paint and have a climate controlled spray booth to be able to restore your cars finish to as close to factory as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (865)

My Experience

My Experience

Thank you for getting me right in and completing the work well and on time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional overall. Excellent communication about status and any issues during the repair. Quality of work is excellent while also providing a quick turnaround. A+

Likely to Recommend

No hesitation in recommending Heck’s. Excellent quality and customer service at reasonable prices.

Repair Quality

Can’t even tell it was repaired. Paint was matched extremely well and everything that was removed for repair was reinstalled and functioned as it should.

Customer Service

Excellent communication during the whole process and friendly. No surprises. Very good estimates. I called them by accident and hung up before they answered, and they called me back to see what I needed.

Returned Clean

My Experience

The paint job is great. I love that it looks even better than before the fender bender. Cleanliness is a plus. Pro pro pro in my opinion.

Likely to Recommend

Repair Quality

The cleanliness and paint job is superb. All lines up. Definitely a shop to go to.

Customer Service

Always kept me in the know.

Returned Clean

My Experience

Attention to detail! Excellent communication!

Likely to Recommend

No one close in the area for work quality, professionalism, and communication.

Repair Quality

Great communication. Great service! Great results! My car looks like new! Staff is super friendly!

Customer Service

Perfect! Amazing people!

Returned Clean

My Experience

I owned my own business(s) since 1983 and top drawer customer service was always my goal. Heck's exceeded my expectations 10 fold. My last business of 21 plus years was a independent high end shoe boutique where we knelt at our customer's feet every day. So I rate my customer experiences on that. Heck's regular texts on the progress of my vehicle repair blew me away and really equated to my kneeling at my customer's feet The best customer service I think I've ever received. I've told everyone about your update texts and how impressed I was You'll get my referral everyday and 10 times on Sunday. You did a great job...my car looked perfect on pick up. Thank you so much.

Likely to Recommend

Repair Quality

Incredible customer service. The email updates every couple of days were amazing. Plus my car was finished ahead of schedule.

Customer Service

See previous message

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service as always

Customer Service

Returned Clean

My Experience

Easy to work with!

Likely to Recommend

Repair Quality

There was glass left inside the van and we had to bring it back the next day to fix some lights that were going off on the dash board, they fixed the lights no problem.

Customer Service

My Experience

Nice work!! Thanks for being so quick!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people that work there are so friendly and they know what to do right away. Very professional! They put up with me freekin out about my Challenger being done in time and I'm thankfull for that! I will always take my vehicles there when needed!!

Likely to Recommend

They have done a wonderful job on both our vehicles. We will go back to them again if any damage is done to our vehicles!!

Repair Quality

Customer Service

They did a wonderful job fixing the dent on the passenger side door on my Challenger.

Returned Clean

Likely to Recommend

Repair Quality

Your Customer service people are really great and so was your repair crew.

Customer Service

Everything was very nice.

Returned Clean

My Experience

They were very thorough and patient throughout the process. Thank you!

My Experience

Heck's Collision Center is the best. They are very friendly and very dependable. They are very great at communicating. From getting a quote to the front office ladies to the repairs. As soon as you drop off your vehicle they are texting you their progress and if anything changes they will call you and let you know. I will be highly recommending them to those how are in need of any repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent staff and repairs

My Experience

Your repair on my vehicle was very professional, thank you

Likely to Recommend

I surely would

Repair Quality

You were recommended, I’ll will do the same

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Heck's does great work!

Customer Service

Returned Clean

My Experience

Highly impressed with the results ending a stressful ordeal. GOOD JOB!