Horne Collision Center

4.6 (1,246reviews)
87%
1500 E. Deuce Of Clubs,  Show Low,  AZ  85901

I-CAR Gold Class Certified Repair Facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,246)

My Experience

the repair seems to be good but the car wash was a hose spray with a dirty rag to wipe it off. I got a couple of reasons (all poor) why the car was still dirty. It's like going to the bathroom and there was no toilet paper to finish.

Likely to Recommend

Everyone was extremely nice and the work was impeccable.

Repair Quality

Did wonderful work on my corolla.

Customer Service

Tammy was very nice when I called. And Rick called back as soon as he got an updated status on my car.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent job

Customer Service

Very friendly and helpful as well as knowledgeable

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Beautiful work.

Likely to Recommend

Repair Quality

Everyone was very nice. The issue was when I picked up my vehicle, didn't see until my way home and a day later, that there was tar like black sticky stuff on my side windows and on my sun shade which got all over my have the next day. Also, the roof of my interior is messed up. Not sure if it's from some sort of adhesive but the carelessness and possible damage to my roof interior is not appreciated!

Customer Service

Returned Clean

Likely to Recommend

Excellent service

Repair Quality

Mark went out of his way to make sure everything was just right on our jeep

Customer Service

Everyone was professional and courteous

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Repair Quality

Customer Service

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Repair Quality

Customer Service

I was not notified that the work was complete and I could pick up my car. I had to call to get that information.

Returned Clean

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Repair Quality

Great Job in a timely manner.

Customer Service

Friendly with weekly updates.

Returned Clean

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Repair Quality

Horne was very efficient and quick with my vehicle repairs. The staff is very polite and easy to deal with. I would 100 percent take any vehicle needing body work to them again!

Customer Service

Returned Clean

My Experience

Rick was very timely with communicating the progress of my repair throughout the process!

Likely to Recommend

Repair Quality

It was agreed that a scratch on the lift gate would be “touched up” as part of the collision repair, but was not completed. Otherwise the work was flawless.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Your team communicated with me about my car. It was done beautifully..New parts, great paint job.

Likely to Recommend

Repair Quality

Horne collision continually communicated with me about my car. Updates. And called Enterprise for my rental. My car looks great. And they took to get a re-alignment and it rides like a champ.

Customer Service

The front desk was excellent helping with paperwork and calling for a rental car.

Returned Clean

My Experience

I am very satisfied with the work Horne Collision did on my Highlander. It looks and drives like a new car. They were also very professional, friendly, and helpful. I highly recommend this business.

My Experience

They are very professional and did good work. I didn't expect to get the truck back washed and clean. That was a nice customer service touch. Thank you.

Likely to Recommend

Yes I would recommend your service.

Repair Quality

They were professional and fast. Everything went smoothly and I was always kept informed. The work was great. They are kind courteous and knowledgeable! Thank you all so much. A great team.

Customer Service

Very kind and knowledgeable.

Returned Clean