Henderson Chevrolet
HENDERSON CHEVROLET COLLISION CENTER IS A FULL SERVICE REPAIR SHOP. WE REPAIR ALL MAKES AND MODELS AND HAVE BEEN IN BUSINESS SINCE 1995. WE PROVIDE A HIGH LEVEL OF CUSTOMER SERVICE THROUGHOUT THE REPAIR PROCESS THAT INCLUDES TEXT AND EMAIL MESSAGING IF CUSTOMER DESIRES THAT METHOD. WE WORK WITH ALL INSURANCE CARRIERS AND REMEMBER THAT YOU THE CUSTOMER HAVE THE RIGHT TO CHOOSE YOUR OWN SHOP OF CHOICE AND HOPE THAT YOUR CHOICE IS US
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I was good for at least 10k more worth of business there, between future oil changes, vehicle service on the two chevrolet vehicles I own, and future vehicle purchases, but because of a refusal to pay for a $6.23 license plate cover that they broke, I'll be taking my business elsewhere
Repair Quality - 3.5/5.0 -
Replaced the rear bumper with a new one and one of the license plate screw holes is warped. License plate won't fully secure.
Customer Service - 2.5/5.0 -
Kc was a nice guy. But the Henderson Chevrolet van backed into my Malibu and they offered to pay for a rental car but would not pay for the added insurance that I had taken for 19 days previous to the incident with the rental agency. Also the van broke my after market license plate cover and they refused to pay for it.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I was satisfied with my experience in the body shop, with the exception of the detail. I had a repair of almost $10, 000 and my vehicle was there almost 3 weeks. I removed everything from the vehicle because I knew it would get dusty and need to be cleaned. My wife picked the vehicle up because I was not able to be there. When I got home from work and saw it , I was shocked at how dirty it was, inside and out.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
It took more than two months for my car to be repaired when they first quoted me a month. Then when I got it back the taillights were not fixed when they told me they would fix them due to the inconvenience of not having my car for so long. When I got it back the taillights were not fixed. So even after waiting all that time I have to find another shop to fix something that was already supposed to be done. Brad was nice but kept making excuses for why my car wasn't done every time he promised me a date.
Customer Service - 2.5/5.0 -
Brad was friendly but did not keep his word and quoted me different due dates for my car at least five different times.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0 -
Again, I dealt with two different departments. I think you need to refer to my letter that was faxed on Friday to Terry Hoisington's attention. If I don't receive a response by 5:00 today, I'll be going up the ladder until I do receive a response. I don't like being ignored.
Repair Quality - 2.5/5.0 -
If you are asking about the service department the score is a 10. If you are asking about the collision center the score is a 0 if that were an option.
Customer Service - 2.5/5.0 -
Again, I dealt with two different departments. I think you need to refer to my letter that was faxed on Friday to Terry Hoisington's attention. If I don't receive a response by 5:00 today, I'll be going up the ladder until I do receive a response. I don't like being ignored.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time and better than new. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your techs did an amazing job on my truck! the body work, the paint is perfect! I'm very happy with the work. I'd happily recommend your shop to friends and neighbors! thanks !
Likely to Recommend - 5.0/5.0 -
very happy with quality of the work
Repair Quality - 5.0/5.0 -
first class!! really a top notch job !
Customer Service - 5.0/5.0 -
great customer service
Returned Clean
My Experience - 5.0/5.0 -
KC did an excellent job on vehicle, I will recommend Henderson Chevy to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Quick wash some water spots