Hendrick Collision Center Birmingham

4.9 (3,645reviews)
98%
201 Sunbelt Parkway,  Birmingham,  AL  35211
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Shop AssistantSparkles

In operation 48 years.

Hendrick Collision Center is proudly located at 201 Sunbelt parkway in Birmingham AL. Our goal is to provide the highest quality, with the best customer experience possible for your repair. We proudly service all makes and models and ensure the quality is over quantity. We provide a high level of customer communication during the repair process by including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
Subaru
Tesla

Reviews (3,645)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting regular text, email, and phone updates throughout the repair process as a standout feature. Repair quality received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was largely positive, with many vehicles completed ahead of schedule, though some customers noted delays due to back-ordered parts - and appreciated being kept informed throughout. Staff professionalism, friendliness, and willingness to go above and beyond were frequently mentioned. A few customers noted minor issues such as parts needing adjustment upon return or initial communication gaps, reflecting areas customers felt could be refined.
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"Excellent workmanship, perfect paint match, outstanding attention to detail, and some of the kindest staff Ive ever dealt with. They made a stressful situation ..." Read more
"Everything was fixed using manufacturer parts, including the frame. The detail to perfection was noticeable and greatly ..." Read more
"Looks factory. Cant tell any work has even been done. Fantastic craftsmanship."
"... was genuinely amazed by the quality of the work. The repairs were flawless, and the vehicle looks absolutely amazing. The attention to detail and craftsmanship exceeded ..." Read more
"Brought my truck in for repair, left with a different damaged part."
"It got delayed by 2 days from the original day but they kept me updated on progress"
"Everything seems great so far. Appreciate how quick I was able to get my vehicle back."
"My car was treated with excellent care. The repair took less time than expected and was done beautifully!"
"It was ready the next day. They said they had trouble with the alignment machine."
"This was the first time I have experienced the constant communication regarding what was going on with my car while being repaired. It was a breath of fresh air ..." Read more
"... way around the world while the work was being done, I always knew exactly what the current status was on the work that was being done and the anticipated date of completion." Read more
"Most Communicative and clear shop I have ever worked with. The status updates and urgency are unmatched. I was ..." Read more
"... great to work with. The people get a 10 out of 10. The communication system through SMS was confusing. I received duplicate messages. I was never sure if ..." Read more
"Communication was amazing! Yall went above and beyond!"

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My Experience

The whole experience with Hendrick Collision was pleasant. Everyone especially Jake was very helpful and they all communicated with me well.I cannot say anything but great things to say about your company. My car was returned to me clean and polished. Thank you so much.

My Experience

Great service, work and communication!

My Experience

Gary was AMAZING! He kept me informed through the entire process and my Jeep was done before the estimated date. No one would ever know I had any work done because it looks that good! Anyone that needs any repairs done I always recommend they take it to Hendrick Collision!

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Updates twice a week was really nice!

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My Experience

Ensuring that my vehicle was going to be repaired good as new .

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Bradley and the team at the front kept me informed all the way through. Made dealing with an insurance claim a breeze, I really appreciate y'alls attention to detail. Although I hope I don't HAVE to do business with y'all again, but if I need it I know where to go. Of course I'll tell my friends too, so don't make me look dumb! Hope y'all have a nice weekend

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My Experience

Gary was an excellent agent and kept us informed through the whole process.

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Good people to work with

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My Experience

Misty and Gina were wonderful to work with. They explained every part of the process from tow truck to pickup. I’m thankful for the time the gave to helping us feel comfortable with each step.

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Did a wonderful job!! My car was beautiful when I got it back

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They were very nice!

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I will recommend above anyone else

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Jake knocked it out of the park!

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My Experience

GOOD WORK AND NICE PEOPLE

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Did a very great job

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Very nice people

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My Experience

100% Satisfied

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Returned Clean